An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.
Grants Community College Offsite Location (if applicable):
Target Hourly/Salary Rate:
$16.83
Appointment Full-time Equivalency:
1.0
FLSA Status :
Non-Exempt Bargaining Unit Announcement:
This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding:
Not Applicable Standard Work Schedule:
Standard (M-F, 8-5) If Not a
Standard Work Schedule:
Job Duties and Responsibilities:
This position provides excellent customer service to prospective and current students, families, visitors, faculty, and staff. Welcome and direct visitors to appropriate campus locations; respond to inquiries regarding academic programs, admissions procedures, eligibility requirements, and enrollment processes; assist students throughout the admissions process; review and process admissions applications and supporting documentation; maintain accurate student records; and support departmental enrollment and student success goals.
Qualifications Required Education and Experience:
High School diploma or higher degree.
Equivalent Qualifications:
Equivalency:
Completion of a post-secondary degree or certificate may substitute for years of experience
Preferred Qualifications:
Associates degree plus one year of related experience. Experience with Banner, Slate, Parchment, DiplomaSender, Student clearinghouse, FERPA, and Database management.
Special Certification/Licensure:
Working Conditions and Physical Effort Environment:
Work is normally performed in a typical interior/office work environment.
Physical Effort:
Light physical effort. Effort applies to no more than two (2) hours per day.
Lifting Requirements:
Requires handling of average-weight objects up to 10 pounds or some standing or walking.
