Certification Specialist We are looking for a detail-oriented and customer-focused individual to join our team in Akron, OH, as a Certification Specialist. This role is ideal for someone with clerical or bookkeeping experience who takes pride in accurate, efficient work. You will be working with a large public housing agency, helping to manage annual and interim recertifications and rent changes for tenants in accordance with HUD and agency guidelines. This is a great opportunity to contribute to meaningful community work while growing your skills in a supportive environment. Call our office to speak with a recruiter or to schedule an interview.

Hours:

Monday-Friday, 8:00AM - 4:30

PM Pay:

$18.50/hour Key Responsibilities Conduct annual and interim recertifications within established time frames Interview residents to gather income and family information Prepare and send out third-party verifications Calculate rent and prepare accurate recertification documentation Determine retro rent and schedule repayment agreements Complete tenant accounting documents and submit for review Set up repayment plans and enter rent charges into the system Prepare rent change and tax credit documentation Review and update employment verification reports Verify all income with employers listed on reports Provide residents with accurate information on reporting, policies, and procedures Calculate rent adjustments and conduct site visits as needed Deliver excellent customer service to residents and colleagues Minimum Requirements High school diploma or equivalent plus one year of clerical and/or bookkeeping experience Proficiency with computers Accuracy with data entry and complex calculations Valid Ohio Driver's License and insurability Excellent organizational skills and attention to detail Ability to multitask and adapt as priorities change Nice to Have Skills Rent Calculation certification (preferred but not required) Preferred Education and Experience High school diploma or equivalent One or more years of clerical and/or bookkeeping experience Other Requirements On-Site work at Eastland Woods, Akron, OH Strong time management and attendance habits Ability to pivot frequently throughout the day Excellent communication and customer service skills Benefits Medical Insurance Dental Insurance Vision Insurance Direct Deposit Weekly pay More benefits once hired in to join a dynamic team dedicated to community service and accurate certification management. You can view all our jobs at https://careers.employtemps.com/ Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws. #INDCF