Enrollment Specialist

Enrollment Specialist Advocatia Overview Advocatia's Enrollment Specialist provides the opportunity for remote work while assisting our clients. This role is responsible for contacting and screening individuals for eligibility assistance. This includes providing information and reports to client contact(s) and keeping them current on our progress. To perform this job successfully, an Enrollment Specialist must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Duties and Responsibilities Review the daily census to identify individuals in need of assistance Screen identified individuals for state, county, federal, and other assistance programs Initiate the application process Inform the applicant of all documentation they will need to complete their application as well as the address and phone number of their local office Introduce the individual to Advocatia services and inform them that we will be contacting them as well as the local department on their behalf on a regular basis Records all information and screening results Contact individuals by phone Keep accurate total for daily accounts referred, individuals screened, and applications taken Report any important occurrences to management as quickly as possible Maintain confidentiality of all account information at all times Maintain a neat and orderly workplace Maintain awareness of and participation in Corporate Compliance Program Maintain a positive working relationship with both Advocatia and client staff at all levels Maintain passion about assisting the uninsured and underinsured community Required Qualifications We are looking for someone who has: High School diploma or equivalent Dedicated workspace in the home Outstanding communication skills Strong work ethic and able to work independentl Ability to multitask in a fast-paced environment 2+ years in customer service experience Ability to learn technology Preferred Qualifications Bachelor's degree Eligibility experience (government, provider, or payer) Strong attention to detail Healthcare or start up experience About Advocatia At Advocatia, our mission is to meaningfully impact financial stability and improve health outcomes in our customer's communities by creating technology that simplifies the benefits identification and enrollment process. Through our proprietary platform and technology-enabled services, we assist with the process of screening, applying, and enrolling into public benefits nationwide. We have offices in Nashville and Chicago with several team members working within clients' communities or fully remote.

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Lake Bluff, IL 60044