Enrollment Specialist

Job Listing ID:

4490121

Job Title:

Enrollment Specialist Application Deadline:

Open Until Filled

Job Location:

Bend

Date Posted:

05/12/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Enrollment Specialist Below you will find details for the position including any supplementary documentation and questions you should review before applying for this opening. To apply for this position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Bookmark this Posting Print Preview | Apply for this Job Position Details Position Information Position Title Enrollment Specialist Classification Title Classified Position Number B84PD Grade Level 15 Starting Wage/Salary $21.59 - $22.91/hr plus exceptional benefits Close Date 05/27/2026 Open Until Filled No Open Until Filled Notes Position Type/Employee Class Classified Faculty Status Not applicable FTE 1.0 Contract Months 12 Months Overtime Eligible Non-Exempt Location Bend Hybrid Remote Work Eligible? No Exceptional COCC Benefits Summary

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Primary Purpose The Enrollment Specialists are part of a primary customer service team, serving as the first point of contact for community members, staff, and students over the phone via the Admissions and Records line and via the welcome@cocc.edu email. They answer detailed questions about COCC programs and classes, admissions, placement testing, transcript requests, advising, registration, student accounts and related policies/procedures/deadlines, as well as general questions about program/degree requirements. They process/track many student record related COCC academic forms and they are the lead for OSU Degree Partnership Program admissions processing and a main point of contact for OSU -Cascades Enrollment Staff. Essential Duties and Responsibilities Customer Service Serve as the primary A/R staff members answering the Admissions & Records phone line (including voicemails) and the welcome@cocc.edu email, providing information to current and prospective students about COCC programs, admissions, registration, advising, and placement testing, as well as general questions about financial aid, student housing, and program/degree requirements; includes answering general questions for community members and making appropriate referrals to other staff or departments on campus. Teach students how to use all necessary COCC related accounts and navigate COCC's website and understand all college policies and procedures Provide information to faculty and staff regarding academic policies, term dates and deadlines, as well as instruction on which overrides to use and how to enter overrides to allow student registration. Process Releases of Information as well as various student requests via phone and/or email, including registration (add/drop) and program changes, while also effectively communicating COCC policies and relevant term dates/deadlines. Recognize and work effectively with a diverse population of students and/or community members who may be frustrated, angry and/or confused. Co-manage the welcome@cocc.edu account, including archiving and/or purging messages, directing messages to other A/R staff and/or departments as needed, managing automatic replies and standardized email response templates and signature requirements, etc. Provide back-up to the selectiveadmissions@cocc.edu account as needed. Assist students and outside organizations in obtaining enrollment verifications using standardized forms. Processing and Data Entry Process weekly OSU Degree Partnership Program ( DPP ) admissions reports, including data entry for OSU admissions applications and math/writing placement, with the goal of having all applications processed within one...

Job Classification:

Educational, Guidance, and Career Counselors and Advisors Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A