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GMI Business Group Inc

Internet Enrollment Representative

Entry-Level JobVerifiedNo experience needed

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What they do

An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.

$51,410 / year median in Rhode Island

+11% projected growth

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Job Description

Internet Enrollment Representative GMI Business Group Inc Pawtucket, RI Job Details Full-time $55,000 - $67,000 a year 22 hours ago Benefits Employee discount Professional development assistance Qualifications Customer communication Full Job Description Choosing the right internet service shouldn't require decoding a list of technical terms. GMI Business Group is hiring a full-time Internet Enrollment Representative in Braintree to represent Verizon Fios and help customers find connectivity solutions that make sense for the way they actually use the internet. As an Internet Enrollment Representative, you'll learn what customers need from their home connectivity, introduce available Fios plans and promotions, and make the enrollment process simple from beginning to end. Every Internet Enrollment Representative receives hands-on coaching while developing product knowledge, communication, and professional sales skills. Responsibilities of the Internet Enrollment Representative Introduce customers to Verizon Fios plans, internet speeds, features, and promotions through approachable sales conversations. Ask questions about streaming, gaming, remote work, and connected devices to understand individual connectivity needs. Turn those needs into personalized sales recommendations for available Verizon Fios services. Break down internet speeds, service features, and plan differences without overwhelming customers with technical information. Help customers compare available options and confidently navigate the sales decision-making process. Answer questions about pricing, promotions, and service details before customers move forward. Guide interested customers through the sales and enrollment process with accuracy and professionalism. Create a smooth experience from initial conversation through completed sales enrollment. Continue developing as an Internet Enrollment Representative through product education, coaching, and practical sales experience. Qualifications of the Internet Enrollment Representative Friendly, patient, and comfortable helping people make decisions. Strong communication and listening skills. Customer service, hospitality, restaurants, telecommunications, or sales experience is helpful but not required. Comfortable learning about internet technology and explaining information clearly. Organized, dependable, and receptive to coaching. Goal-oriented with an interest in developing stronger sales skills. Comfortable connecting directly with customers throughout the greater Braintree area. Motivated to grow professionally as an Internet Enrollment Representative while gaining hands-on customer engagement experience. Every Internet Enrollment Representative plays an important role in turning customer interest into a straightforward, positive experience. If you're ready to learn Verizon Fios, strengthen your communication skills, and build practical experience in the telecommunications industry, apply today to become our next Internet Enrollment Representative with GMI Business Group.
Pay:
$55,000.00 - $67,000.00 per year
Benefits:
Employee discount Professional development assistance
Work Location:
In person