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Goff Law Group LLC

Legal Intake Specialist

Career Insights for Eligibility Specialist

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What they do

An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.

$52,106 / year median in Connecticut

+18% projected growth

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Job Description

Legal Intake Specialist Goff Law Group LLC
  • 1.0 West Hartford, CT Job Details Full-time $24.03
  • $28.
84 an hour 2 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Teamwork High school diploma or GED Attention to detail Legal case management Appointment scheduling
Full Job Description Location:
Fully Remote
  • West Hartford, CT Schedule :
    Monday through Friday
  • 12:00 pm to 8:00 pm The ideal candidate will live within a reasonably commutable distance to West Hartford, CT for purposes of training, departmental meetings and company outings.
  • This job requires training Monday through Friday, 9:00 am to 5:00 pm for the first 30 days of employment
  • Are you a detail-driven legal professional with a passion for helping others?
Do you thrive in a fast-paced, collaborative environment where your work truly makes a difference? If so, Goff Law Group wants YOU on our team! Goff Law Group is a fast-growing personal injury law firm known for our client-first approach and collaborative team culture. We're looking for a motivated Intake Specialist to be the welcoming voice for potential clients and a key player in our Intake & Client Services team.
What You'll Do:
  • Be the first point of contact for prospective clients via phone and online
  • Conduct detailed intake interviews and assess case viability
  • Accurately input and manage client data in our case management system
  • Schedule consultations and follow up with leads
  • Collaborate with attorneys and staff to ensure smooth onboarding
  • Deliver empathetic, professional service every step of the way What You Bring to the
Table:
  • Strong communication and customer service skills
  • Ability to handle sensitive information with professionalism
  • Organized, detail-oriented, and tech-savvy
  • Experience with Microsoft Office and case management software (e.g., Lead Docket, Filevine, Litify)
  • High school diploma required; associate or bachelor's degree preferred
Bonus Points For:
  • Strong communication and customer service skills
  • Ability to handle sensitive information with professionalism
  • Organized, detail-oriented, and tech-savvy
What We Offer:
  • Competitive salary based on experience
  • $50,000.00
  • $60,000.00/year
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional growth
  • A supportive, mission-driven team environment Ready to make an impact?
Apply now and help us deliver exceptional service to those who need it most. Pre-Employment Screening As part of our commitment to maintaining a safe, secure, and professional workplace, all offers of employment are contingent upon the successful completion of a background check and a pre-employment drug screening. These screenings are conducted in accordance with federal, state, and local laws and are designed to ensure the integrity and safety of our team and clients. We are an equal opportunity employer and comply with all applicable laws regarding non-discrimination and fair hiring practices.
Pay:
$24.03
  • $28.
84 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Vision insurance
Work Location:
Hybrid remote in West Hartford, CT 06110