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Gainwell Technologies LLC
Provider Enrollment Supervisor - Tucker, GA (Hybrid)
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What they do
An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
$49,144 / year median in Georgia
+8% projected growth
Job Description
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary
The Provider Enrollment Supervisor is responsible for the day-to-day leadership of the Provider Enrollment team. The Provider Enrollment team is responsible for receiving and processing applications for provider participation in the Georgia Medicaid program. Primary responsibilities include receiving and processing provider applications, processing file maintenance requests, maintaining electronic provider files, and answering provider questions regarding enrollment-related matters.
Your role in our mission Effectively manage a team of 20 plus Provider Enrollment Specialists Perform and manage administrative duties such as employee performance, training, evaluations, corrective actions, and time management. Manage day to day operations for provider enrollment/CVO processors Perform all admin tasks for direct reports (hiring, salary administration, performance reviews, etc.) Work closely with the Department of Community Health (DCH) provider enrollment leadership Work with other GWT staff (systems, project team and operational leadership) Ensure all contractual Service Level Agreements (SLAs) and deliverables are met Work closely with CVO/GWT leadership Develops all desk-level procedures for use by the Provider Enrollment Team Oversees the compilation of Provider Enrollment statistics for the Department of Community Health (DCH) What we're looking for High school diploma with two years of experience working in provider enrollment, credentialing, and Medicaid; bachelor's degree is preferred Strong problem-solving skills with the ability to lead team members Experience with adhering to established processes and understanding Service Level Agreements when working in a fast-paced environment Strong customer service skills with an emphasis on written and oral communication for providing resolutions Basic computer literacy and system navigation skills What you should expect in this role
Your role in our mission Effectively manage a team of 20 plus Provider Enrollment Specialists Perform and manage administrative duties such as employee performance, training, evaluations, corrective actions, and time management. Manage day to day operations for provider enrollment/CVO processors Perform all admin tasks for direct reports (hiring, salary administration, performance reviews, etc.) Work closely with the Department of Community Health (DCH) provider enrollment leadership Work with other GWT staff (systems, project team and operational leadership) Ensure all contractual Service Level Agreements (SLAs) and deliverables are met Work closely with CVO/GWT leadership Develops all desk-level procedures for use by the Provider Enrollment Team Oversees the compilation of Provider Enrollment statistics for the Department of Community Health (DCH) What we're looking for High school diploma with two years of experience working in provider enrollment, credentialing, and Medicaid; bachelor's degree is preferred Strong problem-solving skills with the ability to lead team members Experience with adhering to established processes and understanding Service Level Agreements when working in a fast-paced environment Strong customer service skills with an emphasis on written and oral communication for providing resolutions Basic computer literacy and system navigation skills What you should expect in this role