The Kansas Child Care Training Opportunities (KCCTO) team, within the College of Health and Human Sciences, is looking to hire a System Support Specialist to join their team. 521925 Manhattan, Kansas, United States Health & Human Sciences Dean Staff Full Time (Unclassified - Term) Closing at: Jul 28 2026 - 23:55 CDT On-site The Kansas Child Care Training Opportunities (KCCTO) team, within the College of Health and Human Sciences, is looking to hire a System Support Specialist to join their team. This position will work as part of a team to manage customer communications, assist with professional development supports, input data, and provide logistical support for team and systems building efforts. This position reports to KCCTO's Associate Director of Programs. Specific duties include, but are not limited to: Manage course processing, to include management of registration, emailing course information to participants, communication with the trainer, managing participant uploads to Canvas, processing completions, compiling evaluation summaries Monitor workflow for course approvals Manage invoices, payments, and refunds Support systems building collaboration efforts, including the Workforce Development Advisory Group, the Registry Governance Board, and the KCCTO Board of Directors Process scholarship applications, including verifying eligibility and other documentation, awarding, and issuing scholarships to applicants or training organizations Manage unique event registration, including development of registration forms, monitoring of registration completion, and communication with the training partner Answer phone requests from customers, collect relevant information, create cases, and assign appropriately Assist in managing the organization's email account, responding to web inquiries, and rerouting messages to the appropriate staff Manage logistics for meetings, including securing locations, planning meals, and recording minutes Provide a positive customer service experience About Us Kansas Child Care Training Opportunities, Inc. (KCCTO) is a state-wide training office dedicated to providing quality, accessible, professional development opportunities to family childcare providers, childcare center staff, and other early education professionals throughout Kansas. KCCTO is a sponsored project of Kansas State University and the College of Health and Human Sciences. The mission of KCCTO is to ensure high-quality early education and care through professional development and support for those who work with and on behalf of young children. KCCTO is the current contracted agency by the Kansas Department for Children and Families (DCF) for the Infant-Toddler Specialist Network, the Early Childhood Workforce Professional Development Program, and the workforce registry, Cape. The College of Health and Human Sciences inspires and prepares passionate and caring individuals for a meaningful life and career that promotes human well-being in the areas of consumer sciences, health sciences, and human sciences. Home to 16 undergraduate and 22 graduate programs, we provide students with the education and skills needed to make an impact in the lives of individuals, families, and communities. Worksite Description This position is on-site . All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho. What You'll Need to

Succeed Minimum Qualifications:

Requires a high school diploma (or equivalent) Two years of relevant experience Requirements may be met through a combination of education and experience

Preferred Qualifications:

Associate's degree or higher Familiarity with the early childhood field, specifically licensed childcare Experience with customer relationship management (CRM) tools, such as Salesforce Strong attention to detail and ability to problem solve Ability to manage multiple tasks and priorities Ability to type with speed and accuracy Proficiency in Microsoft Office and web-based applications Professional, courteous, and responsive customer service skills Skilled at working independently as well as in a team Sponsorship eligibility: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship How to Apply Please submit the following documents: Cover letter Resume Three professional references Application Window Applications close on: July 28, 2026 Anticipated Hiring Pay Range $19.23 - $20.68 per hour

Why Join Us:

Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.

Work Authorization and Sponsorship:

Employees must be authorized to work in the United States at the time of employment. International candidates who require employer-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job's occupational requirements, specific duties, wage level, the candidate's qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship.

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Remote and Hybrid work options:

Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho. Relocation to

Kansas:

Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives.

Background Screening Statement:

Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State's background check policy.

Interview Preferences:

Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview. The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads•, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas. Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university. To learn more about interview preferences at K-State, please visit our interview preferences page .