An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
POSTING WILL BE OPEN UNTIL FILLED. POSITION SUMMARY
Provide temporary, seasonal support for undergraduate application review during peak admission cycles. Review and evaluate applications for undergraduate admission in accordance with University admission policies, procedures, and established review guidelines. Conduct holistic and consistent evaluations of applicants and recommend admission decisions. Manage time effectively to meet established expectations for productivity, accuracy, and completion deadlines.
Duties and Responsibilities:
KEY DUTIES AND RESPONSIBILITIES
Review and assess undergraduate applications, including academic records, transcripts, application materials, essays, recommendations, and other relevant information. Learn, understand, and consistently apply University admission policies, procedures, and application-review guidelines. Conduct holistic reviews and recommend admission decisions in accordance with established University practices and parameters. Meet established application-reading goals and deadlines while maintaining accuracy, consistency, and attention to detail. Participate in required training, calibration exercises, and periodic review of reading practices. Identify and elevate complex, unusual, or challenging applications to the designated admission staff member for additional review. Document application evaluations and recommendations accurately and completely in the University's admission system. Maintain the confidentiality and security of applicant information, University records, and internal admission procedures and practices. Communicate promptly with the supervisor regarding questions, scheduling issues, or circumstances that may affect the timely completion of assigned reviews.
OTHER DUTIES AND RESPONSIBILITIES
Perform other related duties in support of seasonal application review, as assigned.
LICENSES, TOOLS, AND EQUIPMENT
Personal computers and printers; word-processing, spreadsheet, videoconferencing, and web-based database and application-management systems.
