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Express Employment

Guest Engagement Specialist

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Job Description

Guest Engagement Specialist - $20 Express is hiring for
MULTIPLE
Seasonal Guest Engagement Specialist positions for a company in Knoxville, TN.
Guest Engagement Specialist responsibilities:
Provide exceptional service via phone, email, chat, and text. Assis guests with placing orders to answering billing questions. Navigate multiple systems and applications Heavy documentation of customer interactions Contribute to a positive, collaborative team environment during the busy season
Guest Engagement Specialist Qualifications:
High school diploma or equivalent Outstanding written and verbal communication Highly proficient on a computer and computer programs such as Google Workspace Comfortable lifting up to 15 lbs Comfortable to sit for extended periods of time Availability to work evenings and weekends Previous experience in customer service required
Guest Engagement Specialist Shift:
Seasonal from (OCT - JAN) Training is
M-F, 9AM - 5
30. After training, schedule subject to change. Must have availability for evenings and weekends throughout peak season. Applying for the Guest Engagement Specialist is easy, pick any of the following options: Call 865-273-2158, ask for
Magy Walk-In :
8am-3:30pm
MON-FRI, 631
William Blount Drive, Maryville, TN Submit an application at Expresspros.com/AlcoaTN Quick apply here : https://tinyurl.com/3edmfypw
Email:
Magy.

Gonzales@Expresspros.com #2362TN