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PP
Peak Performers
License and Permit Specialist
Career Insights for Eligibility Specialist
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Scorecard
Based on Texas data
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What they do
An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.
$46,315 / year median in Texas
+19% projected growth
Job Description
License and Permit Specialist Peak Performers - 4.5 Garland, TX Job Details Temporary | Full-time | Contract $21.50 an hour 16 hours ago Benefits Health insurance Dental insurance Vision insurance 403(b) Qualifications Customer communication Outdoor work experience In-person customer service De-escalation techniques Conflict de-escalation Customer engagement Full Job Description Join a mission-driven team dedicated to protecting and serving the people of Texas. As a License & Permit Specialist, you will play a vital role in reviewing, processing, and issuing driver licenses and permits, supporting the public while helping to maintain safety and compliance across the state. This is a high-impact position where your attention to detail and commitment to customer service will make a real difference every day. Who You'll Work With Join a respected Texas agency focused on public service, safety, and operational excellence. This is an opportunity to work alongside professionals who value integrity, collaboration, and continuous improvement in serving all Texans. Major Duties Interact professionally with the public in-person, answering questions related to driver license and ID card applications, CDL and traffic laws, voter registration, insurance requirements, and more. Administer and grade written, oral, and visual exams. Collect fees; issue receipts; and process license and permit applications. Ensure applications meet state policies, codes, and statutes. Enter applicant data into computer systems and operate digital imaging equipment to capture portraits, thumbprints, and signatures. Advise individuals on license suspensions, cancellations, or revocations, and explain steps to regain eligibility. Inspect vehicles for safety prior to road tests; verify registration and insurance; explain procedures to applicants. Conduct road tests, evaluate physical and cognitive driving ability, score performance, and recommend corrective actions or revocations when necessary