The Eligibility Specialist enrolls patients with insurance and assists patients in applying for financial assistance for our pharmacy, medical and dental services. In this role, they must provide the highest level of customer service, actively working to help the patient in a warm, helpful, and empathetic manner. The Eligibility Specialist is also accountable for important administrative and clerical functions to support the CCR team. Responsibilities Provides excellent service, information and support to patients and colleagues on the phone and in person. Manages medical and behavioral health appointment scheduling according to established procedures. Successfully adapts to changes in the EHF and practice management systems, work flows and processes, and improvement efforts, including participating in employee training. Complete necessary continuing education credits and trainings to maintain In Person Navigator certification. Possesses a basic level of written and verbal communication skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. Ability to read and speak Spanish and/or Russian is required. We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve. If you are searching for an opportunity to work in a collegial environment, serve others and learn new skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, professional behaviors are the norm, not the exception. Benefits 401(k) retirement program with employer contribution Dental Medical/Vision Flexible Spending/Health Reimbursement Life Insurance Disability Insurance 8.5 Paid holidays per year Accrual based (PTO) paid time off per MLCHC policy EEOC For additional information contact: Human Resources Careers@mlchc.org