Are you passionate about helping people navigate challenging situations and connect with vital community resources? Join a dedicated team making a meaningful difference in the lives of individuals and families throughout Manitowoc County. The Human Services Department is seeking a compassionate, detail-oriented, and customer-focused Economic Support Specialist to help residents access important benefits and services. In this rewarding role, you'll guide clients through available programs and provide support that helps strengthen our community. What You'll Do As an Economic Support Specialist, you will: Meet with clients to gather financial and personal information needed to determine eligibility for public assistance programs. Review and verify documentation to ensure accurate and timely benefit decisions. Provide ongoing case management and conduct eligibility reviews to support continued access to services. Educate clients about available programs, services, and community resources. Connect individuals and families with additional support agencies and resources that can improve their well-being. Maintain accurate records, calculate overpayments when necessary, and assist with case documentation and hearings. Why Join Our Team? Make a direct impact in your community every day Enjoy a stable career with opportunities to grow your knowledge and skills Work alongside supportive professionals dedicated to public service Gain experience in case management, public assistance programs, and community outreach This position is ideal for someone who enjoys problem-solving, working with people, and making a positive difference through compassionate public service. A high school diploma and whatever combination of additional education and work experience provides the necessary knowledge, skills, and abilities to perform the essential functions of the position. Comprehensive Benefits Package At Manitowoc County, we invest in our employees' health, financial security, and work-life balance. Health & Wellness Choose from a robust selection of benefits designed to support you and your family, including: Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Critical Illness Coverage Accident Insurance Hospital Indemnity Coverage Financial Security & Retirement Plan confidently for your future with: Participation in the Wisconsin Retirement System (WRS) Deferred Compensation Retirement Savings Plan Employer-supported income protection through Short-Term Disability Income Continuation Voluntary Identity Theft Insurance Paid Time Off Enjoy generous paid leave benefits, including: Paid Holidays Vacation Time Sick Leave Additional Employee Benefits Student Loan Forgiveness Program - working for the County means you can apply for student loan forgiveness after 10 years of employment based on qualifications.

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https://dpm.wi.gov/Pages/Job_Seekers/StudentLoanForgiveness.aspx Discounted subscription to the Savi Student Loan Forgiveness Program, helping employees navigate and maximize federal student loan forgiveness opportunities Work-Life Balance Predictable schedule of 75 hours per two-week pay period Commitment to supporting employee well-being and maintaining a healthy balance between work and personal life Equal Opportunity Employer Manitowoc County is committed to fostering a welcoming, inclusive, and respectful workplace where all employees can thrive. Employment decisions are based on qualifications, merit, and business needs. We provide equal employment opportunities to all individuals and do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military service, arrest or conviction record, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available throughout the recruitment and employment process for qualified individuals with disabilities. Applicants requiring accommodation should contact the Manitowoc County Personnel Department at (920) 683-4063.

NOTE:

Per - Wis. Stat. § 19.36(7) Records that would reveal the identities of job applicants must be kept confidential if the applicants so request in writing. However, the identities of final candidates to local public office may not be withheld. A final candidate is an individual who is one of the five most qualified applicants, or a member of the final pool if that is larger than five. If there are fewer than five candidates, each one is a final candidate. Please contact the Personnel Department at 920-683-4063 if you have questions regarding this information or you would like to keep your information confidential.