About the Position St. Cloud Mulberry, LLC is seeking an organized, detail-oriented Executive Assistant to support our management team and help coordinate daily business operations. This position combines executive administrative support, process documentation, property management assistance, and short-term rental coordination for our operations. The ideal candidate communicates clearly, enjoys learning new systems, and follows assignments through to completion. Key Responsibilities Executive and Administrative Support Assist the executive team with scheduling, meeting coordination, and daily administrative tasks. Prepare meeting minutes and track follow-up actions. Organize electronic and paper files and maintain accurate documentation. Monitor office supplies and coordinate purchases. Conduct research and assist with special projects as assigned. Operations and Process Documentation Work with department staff to document workflows and develop Standard Operating Procedures (SOPs). Review and update existing SOPs as business processes change.. Short-Term Rental Support Handle incoming calls via multi-line phone systems with professionalism and courtesy, directing inquiries appropriately Monitor Airbnb and Vrbo inquiries, reservations, guest concerns, and reviews Maintain accurate booking calendars, property listings, and guest instructions. Coordinate cleaning schedules and communicate reservation changes or cancellations promptly. Enter guest information into community security systems before check-in. Document issues reported by guests or cleaners, submit repair requests, and follow up on assigned actions. Property Management Support Prepare leases, renewals, amendments, and other leasing documents for the Property Management Manager's review. Purchasing and Record Keeping Download recurring subscription invoices on schedule. Collect and organize property renovation receipts and other purchase records. Create and track purchase orders Qualifications Strong organizational skills, attention to detail, and the ability to manage competing priorities. Clear, professional written and verbal communication in English. Proficiency in Microsoft Word, Excel, and Outlook. Ability to learn and use Asana, shared document systems, and booking platforms. Ability to work independently while coordinating effectively with multiple departments. Sound judgment when handling confidential information. Willingness to ask questions, learn company procedures, and communicate concerns promptly. Preferred Experience Proven Experience in executive assistance, administrative support, or operations coordination. Familiarity with property management, short-term rentals, Airbnb, or Vrbo is a plus. Experience writing procedures, documenting workflows, or using project management software.

Pay:

$20.00 - $23.00 per hour Expected hours: 36.0 per week

Benefits:

401(k) Employee assistance program Paid time off

Education:

Associate (Required)

Experience:

Office management: 2 years (Required)

Work Location:

In person