Executive Administrative Assistant Midwest Capital Insurance East Peoria, IL Job Details Full-time $36,000 - $48,000 a year 1 day ago Qualifications Customer records maintenance Managing customer accounts Insurance products customer support Document review (document control) Office activity coordination Customer relationship building Email customer support Microsoft Outlook Account maintenance Phone communication Spreadsheets Regulatory compliance Word embeddings Client file management Executive administrative support Mid-level Managing clients in a customer support role Client database systems Data integrity and documentation Financial records management Financial record maintenance Customer relationship management Compliance documentation Coordinating with insurance clients Operational excellence initiatives Managing executive calendars Process improvement planning Gmail Account management Communication skills Full Job Description Midwest Capital Insurance is seeking a detail-oriented, reliable, and personable Executive Administrative Assistant to support our leadership team and drive operational excellence. This role is ideal for a multitasking professional who excels at data entry and delivering exceptional customer relations. You will be a core backbone of our office—ensuring our client records are flawless while serving as a warm, professional touchpoint for our valued policyholders and partners.

Key Responsibilities Data Entry & Database Management:

Accurately enter and update client policies, account details, financial records, and insurance documentation within our internal systems.

Client Relations & Communication:

Serve as a primary point of contact for clients and partners via phone and email; address inquiries with professionalism, warmth, and promptness.

Executive & Operational Support:

Manage executive calendars, coordinate internal/external meetings and prepare documentation for leadership reviews.

Document Control & Compliance:

Review incoming insurance documentation for accuracy and completeness, ensuring all client files comply with regulatory standards.

Process Improvement:

Identify opportunities to streamline office workflows, data processing routines, and client intake procedures.

Qualifications & Skills Data Entry Precision:

Data entry with a strong eye for detail.

Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Gmail software.

Customer Service Mindset:

Outstanding verbal and written communication skills with a natural ability to build trust and rapport with clients.

Organization:

Ability to handle sensitive executive information, prioritize competing deadlines, and work independently.

Pay:

$36,000.00 - $48,000.00 per year

Work Location:

In person