Executive Assistant/Volunteer Support

Agency Mission ICT SOS aims to end human trafficking through prevention and awareness education; advocacy for survivors; and acting as a bridge between direct service professionals and community members who desire to help. Job Overview The Executive Assistant/Volunteer Coordinator supports the Executive Director and the Business & Staffing Coordinator by providing administrative support to leadership, program staff, volunteers, and Board members. The ideal candidate is a people-person with strong administrative skills, a commitment to community service, and the ability to manage multiple priorities in a nonprofit setting.

Responsibilities and Duties:

Executive Assistant Manage calendars, schedule meetings, and coordinate logistics for internal and external events. Prepare, format, and edit correspondence, reports, and presentations. Greet visitors, answer phones, and respond to general inquiries with professionalism and warmth. Provide general administrative support, including filing, scheduling, and document preparation. Track office inventory and order supplies within budget. Help with grant proposal preparation, reporting, and data entry as needed. Maintain confidentiality and professionalism in all communications and documentation. Volunteer Support Connect community members with the organization's mission. Provide administrative and logistical support for volunteer programs and events, including Next Step trainings. Assist with volunteer recruitment, onboarding, training sessions, and orientations. Maintain and update volunteer databases and schedules. Prepare and distribute volunteer communications, including emails, newsletters, thank-you notes, and recognition materials. Track volunteer hours, generate reports, and assist with impact metrics for internal and external use. Respond to volunteer inquiries in a timely and welcoming manner. Help plan and coordinate volunteer appreciation activities and events. Collaborate with program staff to identify volunteer needs and ensure coverage. Track inventory and coordinate assembly and distribution of Fresh Start Bags.

Qualifications:

Proven experience as an administrative assistant or similar role or volunteer coordination, preferably in a nonprofit setting. High school diploma or equivalent required; associate or bachelor's degree preferred. Proficiency in Microsoft Office Suite and/or Google Workspace. Strong interpersonal and communication skills; able to engage positively with diverse groups of people Strong organizational and multitasking skills. Excellent verbal and written communication. Comfort working with diverse populations and a commitment to the mission of the organization. Ability to manage time effectively in a team-oriented environment. Self-directed and able to work with minimal supervision.

Preferred Qualifications:

Familiarity with grant reporting and/or board support. Experience working directly with volunteers or in volunteer program administration. Familiarity with CRM or volunteer management platforms. Familiarity with Wordpress Event planning or coordination experience is a plus.

Job Type:

Full-time Pay:

$37,000.00 - $40,000.00 per year

Benefits:

Employee assistance program Paid time off Professional development assistance

Experience:

Volunteer management: 1 year (Preferred)

Work Location:

In person