Description We are looking for an Executive Assistant to support the Chief Executive Officer in Toledo, Ohio. This contract-to-permanent opportunity is ideal for a highly organized individual who can manage executive priorities, coordinate administrative operations, and help drive key initiatives across the organization. The role also includes involvement in patient advocacy, special projects, and event coordination, requiring strong judgment, discretion, and the ability to work effectively with a wide range of stakeholders.

Responsibilities:

• Provide day-to-day administrative support to the Chief Executive Officer, helping organize priorities, prepare for meetings, and follow through on assigned initiatives.
• Coordinate executive calendars, travel arrangements, and meeting logistics to ensure schedules run efficiently and key commitments are managed effectively.
• Support the planning and execution of special events, organizational programs, and other high-visibility activities sponsored by the executive office.
• Oversee elements of the patient advocacy process by reviewing feedback, addressing concerns, tracking trends, and helping implement corrective actions to improve service quality.
• Partner with clinical, operational, and leadership teams to resolve patient issues, communicate updates, and ensure concerns are fully addressed.
• Analyze patient satisfaction data and complaint patterns to identify improvement opportunities and recommend practical solutions that enhance care delivery.
• Assist with the administration of organizational rental properties in collaboration with external partners and internal stakeholders.
• Step in to provide short-term departmental support when leadership coverage is needed, helping maintain continuity of operations.
• Contribute to the development, documentation, and rollout of policies, procedures, and staff training that strengthen service standards and operational consistency.
• Carry out additional executive office and administrative assignments as needed to support organizational goals. Requirements
• Bachelor's degree from an accredited institution in Healthcare Administration, Social Science, Health Systems, or a related field.
• At least 4 years of experience in administrative or office management roles with increasing responsibility.
• Minimum of 2 years of experience working in a healthcare environment.
• Demonstrated ability to manage complex calendars, coordinate executive meetings, and arrange business travel with accuracy and professionalism.
• Strong communication and interpersonal skills, with the ability to work across leadership, clinical teams, and external partners.
• Experience handling sensitive matters with discretion, sound judgment, and a high level of professionalism.
• Ability to review data, identify trends, and support action plans aimed at improving service quality and patient experience.
• Master's degree is preferred.

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