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Document Processor
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TierFive Inc.
San Dimas, CA (In Person)
$35,360 Salary, Full-Time
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Job Description
About TierFive TierFive is Southern California's leading secure document scanning and records conversion company. We help businesses and government organizations securely digitize, store, and manage paper records in regulated and high-trust environments. Our operations are built around accuracy, security, and strict chain-of-custody standards. We operate clean, organized, secure facilities and follow clear, well-defined procedures for handling records. TierFive is a stable, process-driven company that values reliability, safety, and accountability. About the Role TierFive is seeking a dependable, detail-oriented Document Processing Clerk to join our secure Imaging Conversion Center. This is a focused, behind-the-scenes production position for someone who enjoys organized, repetitive work, limited routine client interaction, and the satisfaction of completing accurate work independently. You will help convert paper records, large-format documents, and microfilm into secure, high-quality digital files. Training is provided. Prior document-scanning experience is helpful but not required. We will be hiring for two shifts, the day shift: 8 AM to 4:30 PM & the night shift: 2 PM to 10:30 PM. What You'll Do Prepare paper records for scanning by removing staples, clips, and fasteners; unfolding pages; repairing minor tears; and organizing documents. Maintain document sequence and identify missing, damaged, or out-of-order records. Apply barcodes, patch sheets, labels, and separator sheets. Depending on project needs, scan standard paper records, large-format documents, and microfilm using assigned production equipment and software. Review scanned images for completeness, legibility, orientation, and overall quality. Enter names, dates, file numbers, and other required index data accurately. Track production volumes, quality results, and document exceptions. Follow established productivity, confidentiality, security, and quality-control procedures. Maintain a clean, organized, and secure work area. Communicate questions, production updates, and issues to your Supervisor or Manager. Support cross-training and changing assignments as business needs require. What We're Looking For Basic computer, keyboarding, and data-entry skills. Effective English reading, writing, and communication skills to review records, follow written procedures, enter data, and communicate with coworkers and management. Strong attention to detail and ability to maintain document order and sequence. Ability to work independently after training in a focused, generally quiet production environment. Ability to maintain a steady pace while meeting quality and productivity expectations. Reliable attendance, accountability, and willingness to adapt to changing project needs. Ability to alternate between seated and standing work as needed. Ability to lift and move file boxes, records, and supplies weighing up to 50 pounds, with or without reasonable accommodation. Preferred Experience Document scanning, records processing, filing, data entry, mailroom, production, or quality-control experience. Familiarity with Microsoft Office or similar computer applications. TierFive is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under applicable law. Reasonable accommodation is available for qualified individuals during the application and employment process.