Position Summary:

While upholding department and company policies, the E-Filing Clerk processes the electronic filing of cases for various counties, while managing daily functions and workflows to meet business needs.

Essential Duties and Responsibilities:

Manage the daily functions and workflow of client files through distribution of a balanced workload to meet established performance goals, Provide exceptional customer service; know and ensure client specifics are being met, Update client specifics as modification is needed and communicate internally to impacted to parties, Identify and partner in the establishment of best practices related to unit of business, Demonstrate the ability to prioritize and keep accurate records Understand and maintain client nuances & customer preferences

Other Duties & Responsibilities:

Provide coverage for identified staff in their absence, Provide production coverage when necessary. Minimum Qualifications (Education, Experience, Skills): High School degree or equivalent, Effective communication, Ability to multi-task and maintain organization standards, Knowledge of Rules of Civil Procedure related to states managed under the role, Microsoft Office experience intermediate level preferred.