Customer Information File Clerk Falcon Bank - 4.5 Laredo, TX Job Details Full-time 20 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer records maintenance Spanish Customer communication Microsoft Excel Microsoft Outlook Interpersonal skills Customer service English High school diploma or GED Data integrity and documentation Document review Quality data entry Customer data entry Full Job Description Applicant must have a high school diploma or equivalent. Additional coursework or certification in banking, compliance, or finance is preferred. 1-2 years of experience in banking operations, customer service, or compliance preferred. Familiarity with CIP, KYC, or AML procedures is highly desirable. Candidate must be proficient in Microsoft Office (Word, Excel, Outlook). Experience with banking systems and compliance platforms is preferred. Basic understanding of the

USA PATRIOT

Act, Bank Secrecy Act (BSA), and Anti-Money Laundering (AML) regulations is also preferred for this role. Ability to interpret and apply CIP guidelines accurately is preferred. Strong verbal and written communication skills is also required. Being bilingual in English and Spanish is also required. Able to interact professional with internal teams and customers regarding documentation and compliance matters is required for this role. High level of accuracy in reviewing documents and entering data. Demonstrates integrity and discretion when handling sensitive customer data is required. Committed to maintaining confidentiality and complying with privacy laws is also required. Download applications at www.falconbank.

com/careers Drop off/Mail applications:

Attn:

H.R. Dept. 7718 McPherson Rd. Bldg. F Laredo, Texas 78045

EEO Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person