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Student - On-Call Phone Interviewer

Job

Utah Valley University

Orem, UT (In Person)

$28,756 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Utah Valley University is seeking a student employee to assist the department as an on-call phone interviewer! Conduct outbound telephone surveys with students, alumni, employers, and community members. Perform data entry. Follow established research protocols and confidentiality standards. Provide professional customer service while representing Utah Valley University. Assist with clerical and administrative tasks as assigned. The Data Collection and Research Team at Utah Valley University is seeking a student employee to serve as an on-call phone interviewer. This position provides hands-on experience in survey research, data collection, and professional communication. Student interviewers help collect data that supports university planning, program improvement, and student success initiatives. The starting pay is $13.55 per hour, with the opportunity to increase to $14.10 per hour after 400 worked hours for employees who maintain good standing, meet attendance expectations, and demonstrate satisfactory job performance.
Operating Hours :
Summer Term:
Monday and Wednesday 1:00 pm to 7:00 pm; Tuesday, Thursday, and Friday 12:00 pm to 6:00 pm; and (occasionally) Saturdays 10:00 am to 1:00 pm.
Fall and Spring semesters:
Monday through Friday, 2:00 pm to 8:00 pm, and (occasionally) Saturdays from 10:00 am to 1:00 pm. Weekday hours may vary based on caller demand and staff availability. Must be a current UVU student. Excellent reading, typing, verbal, and written communication skills. Strong telephone skills with the ability to communicate clearly and comfortably by phone (fluent in English). Active listening skills and the ability to follow instructions accurately. Reliable attendance, punctuality, and professionalism. Ability to learn new software and procedures quickly. Ability to follow call protocols, confidentiality rules, and quality standards. Ability to work independently and as part of a team. Ability to type quickly while actively listening to calls. Ability to maintain a consistent work schedule throughout the semester. Ability to remain seated for extended periods.