Phone Operator The NEXus Pain Center - 3.3 Columbus, GA Job Details Full-time $15 an hour 15 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Visitor query response In-person patient registration Healthcare claims management Customer records maintenance Managing customer accounts Patient scheduling systems Patient question and concern management Electronic health records (EHR) management Accounts receivable management Account maintenance Greeting customers Patient demographics Filing Client file management Assisting medical staff Emotional support for patients Billing follow-up on outstanding patient balances Financial records management Financial record maintenance Medical record retrieval Clinical confidentiality policies Managing patient records Payment processing in medical billing systems Patient emergency assistance Patient scheduling via phone Entry level Office phone management Patient collections management Customer data entry

Full Job Description Phone Operator Job Responsibilities:

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. If you have experience with eClinicalWorks that is a plus. Pay is determined by your experience and ability. This is a full time position. Hours are from 7:30 Am to 4:00 Pm Monday through Thursday and 7:30 Am to 1:30 Pm on Fridays. We are an Equal Employment Opportunity Employer. Do Not apply if coming to work each day is not something you do often.

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Medical Specialty:

Pain Medicine Schedule:

8 hour shift Day shift Monday to Friday No weekends Ability to

Commute:

Columbus, GA 31909 (Required) Ability to

Relocate:

Columbus, GA 31909: Relocate before starting work (Required)

Work Location:

In person