Job Summary:

Expected to provide a high level of customer service and exceptional support for providers in a demanding, fast paced environment. The patient account representative will work to allow an efficient flow of the high volume of physical and occupational therapy patients that are treated at the Columbia location. This individual must possess a proven ability to manage multiple tasks and deliver each task on time with minimal supervision.

Reporting Relationship:

Reports to the Front Desk Manager and Director of Physical Therapy Job Specific Functions Acquire authorizations/ pre-authorizations for rehabilitation visits. Handle the front office window face-to-face interactions and phone calls. Schedule patients for future appointments and handle co-payments and co-insurance. Ensure patients are approved and charts are prepared for the next day. Maintain an organized front office to allow smooth work flow. Work closely with office coordinator, other front office personnel, and therapists. Additional Knowledge /

Skills:

Excellent written and verbal communications skills required. Writing, using proper English grammar, spelling and punctuation, sufficient to compose clear, concise correspondence.

Preferred Position Qualifications:

3 years of progressive medical billing office experience to include authorizations, accounts receivable, collections, patient billing, legal accounts receivable follow-up. Ability to concentrate and pay close attention to detail. Ability to work in a fast paced workplace with a high volume of work and frequent interruptions. Ability to think critically and apply knowledge analytically Organizational skills are essential. Experience with physical therapy billing preferred Interpersonal skills necessary to interact with patients, employers, third party administrators, State and Federal agencies and co-workers. Thorough knowledge and understanding of patient billing, billing transmission, and electronic billing systems. Working knowledge of third party insurers, medical terminology and

ICD10/CPT

coding principles.

Technical Skills:

Proficient with various software applications, including Microsoft Office, Word. apply today!

Job Type:

Full-time Application Questions You have requested that Indeed ask candidates the following questions: How many years of medical front office experience do you have? What is the highest level of education you have completed?

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person