A Medical Biller handles payments and financial transactions between health care providers and patients. Manages systems for mailing bills and collecting and recording payments. Works in healthcare facilities and hospitals.
Insurance Follow-Up Specialist / Medical Biller RemX Healthcare - 3.2 Knoxville, TN Job Details Full-time | Contract $17 - $20 an hour 1 day ago Qualifications Customer communication Teamwork HIPAA High school diploma or
GED ICD-10
Medical terminology
Full Job Description Position:
Insurance Follow-Up Specialist /
Medical Biller Pay:
$17.00 - $20.00 per hour
DOE Schedule:
Monday-Friday | 8:00 AM - 4:30
PM Employment Type:
Full-Time (TTH)
Location:
West Knoxville, TN Remote Opportunity Available After Permanent Hire & Successful Training Are you an experienced Medical Biller or Insurance Follow-Up Specialist looking for an opportunity to grow with one of East Tennessee's leading healthcare organizations? We are seeking a detail-oriented, motivated professionals who excel at problem-solving, claim resolution, and delivering exceptional customer service.
Position Summary:
The Insurance Follow-Up Specialist is responsible for reviewing, investigating, and resolving outstanding insurance claims to ensure timely and accurate reimbursement. This position plays a critical role in the revenue cycle by identifying claim issues, processing appeals, reducing denials, and working directly with insurance carriers, patients, and internal departments. The ideal candidate will have experience with insurance follow-up, medical billing, accounts receivable, claims resolution, and healthcare reimbursement processes.
Key Responsibilities:
Review and resolve unpaid, denied, rejected, and pending insurance claims. Conduct insurance and accounts receivable follow-up with commercial, Medicare, Medicaid, and managed care payers. Research claim discrepancies and identify root causes for denials and underpayments. Submit corrected claims and appeals as needed to secure reimbursement. Interpret Explanation of Benefits (EOBs) and payer correspondence. Maintain compliance with HIPAA, payer guidelines, and state and federal regulations. Communicate professionally with patients, insurance carriers, providers, and internal departments. Document all account activity accurately within billing systems and patient records. Meet productivity, quality, and performance standards while maintaining a high level of accuracy. Participate in team meetings, ongoing education, and process improvement initiatives.
Top Skills:
Medical Billing Insurance Follow-Up Denial Resolution Accounts Receivable (AR)
Claims Processing & Appeals Medical Terminology EMR/EHR Systems Customer Service Data Entry & Documentation Problem Solving Preferred Qualifications:
High School Diploma or GED preferred. 1+ year of medical billing, insurance follow-up, revenue cycle, healthcare collections, or related healthcare experience preferred. Experience working with commercial insurance, Medicare, Medicaid, and managed care plans preferred. Knowledge of medical terminology, CPT, ICD-10, and insurance billing practices preferred. Experience with EMR/EHR and billing systems such as Epic, Cerner, Meditech, Athena, NextGen, or similar platforms preferred. Strong computer, organizational, communication, and time-management skills. Ability to work independently while managing multiple priorities in a fast-paced environment. Why Join? Competitive pay based on experience. Opportunity for remote work after successful training and permanent hire. Career growth within a respected healthcare organization. Collaborative and supportive team environment. Gain valuable experience in revenue cycle management and healthcare operations. Make a direct impact on patient care by helping ensure accurate reimbursement and account resolution. If you have a strong attention to detail, enjoy problem-solving, and are looking for an opportunity to grow your healthcare career, we encourage you to apply today.
