Medical Biller/Collector Ambulatory Surgery Center of Utah Washington Tr, UT Job Details Full-time $22 - $26 an hour 23 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Debt collection phone call Customer records maintenance Managing customer accounts Medicare RHIA Account maintenance Medical software Payment processing Client file management RHIT Medical coding experience in outpatient clinics High school diploma or GED Certified Professional Coder Customer payment reminders Financial records management Continuous improvement Financial record maintenance Medical billing and coding communication with insurance companies Office supply ordering Payment posting in medical billing systems Medical claims submission Health information management Handling patient inquiries Medical debt collection accounts Medical claim status updates Collections account management Entry level Patient collections management Full Job Description Are you detail-oriented, organized, and passionate about making a difference behind the scenes in patient care? We're looking for a Biller/Collector to join our dedicated team. In this vital role, you'll help ensure that our patients receive outstanding service while managing billing, collections, and accounts receivable with accuracy and care. At our Center, teamwork isn't just a buzzword — it's how we operate every day. We support one another, cross-train to grow our skills, and work together to create a positive, efficient environment for both staff and patients.

What We Offer:

Paid holidays Paid time off Comprehensive benefits package including medical, dental, vision, life, disability, accident, hospital and critical illness insurance. Opportunities to learn, grow, and make a lasting impact

What You'll Do:

Answers calls from patients or insurance companies with account questions. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Record information about financial status of customers and status of collection efforts. Maintains Medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. Prepares and mails patient statements. Follows established billing and coding policies and procedures, and State and Federal guidelines. Assist in developing and adheres to record keeping systems, forms, policies, and procedures related to billing, processing payments and other accounts receivable activities. Identifies and resolves problems and inconsistencies and suggests appropriate corrective procedures. Communicates and coordinates billing policies, practices and procedures with department and company supervisors and officials, vendors, reporting agencies, clients, customers, and the public. Upload charges for all procedures performed. Performs follow up on all rejections in clearinghouse software; makes changes as necessary to re-file claim. Evaluate self-pay accounts to determine agreed financial arrangements are being met in a timely and consistence basis. Locate and monitor overdue accounts, using computers and a variety of automated systems. Verifies claims were received from acceptance reports by following up with the insurance company to make sure the claim was received. Record information about financial status of customers and status of collection efforts. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. Documents concisely, precisely, and accurately on all documents as indicated by policy. Orders associated supplies required for cash receipt and self-pay collection. Participates in Quality Assessment activities as directed for the continuous improvement of the facility. Develops and maintains an effective working relationship with patients, facility staff, physician, and staff. Regular, physical attendance on a predictable basis is essential to the performance of this job. Attends training sessions as requested and/or desired for knowledge or expertise.

What You Bring:

High school graduate or equivalent, preferred. One to three (1-3) years' experience with coding practices in healthcare preferred. One to three (1-3) years' experience as a biller in healthcare (CPC) Certified Professional Coder; or (COC) Certified Outpatient Coder; or (RHIA) Registered Health Information Administrator; or (RHIT) Registered Health Information Technician. Advanced knowledge and experience in coding systems such as International Classification of Diseases, Clinical Modifications (ICD-10-CM), Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS). If you're looking for a place where your skills matter and your work-life balance is respected, we'd love to meet you. Join a team that values accuracy, compassion, and collaboration — and be part of something meaningful.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Responsibilities may evolve based on business needs.