Role Under close supervision, performs work of moderate difficulty in case processing and legal clerical duties for the Clerk of Superior Court. Major Duties, Responsibilities Works with parties in person, in writing and/or on the phone; provides information and assistance to the public without giving legal advice; responds to inquiries from court personnel, judges, attorneys, and the public; answers calls; determines the caller's needs; forwards/transfers or takes messages. Provides clerical support and assistance as required. Works with and assists staff; revises and/or sends correspondence; picks up, delivers, opens, and distributes mail; makes photocopies, scans, and distributes documents, operates fax machine, and provides other office and customer services support and assistance as required. Accepts and receives monies and issues receipts as required for records requests; updates electronic and/or manual case management systems. Verifies, enters, retrieves, corrects, and updates data in the court management system; retrieves files and documents. Performs other job-related duties as assigned.

Minimum Qualifications Education:

High school diploma or equivalent.

Experience:

A minimum of two (2) years of general office, administrative or clerical experience.

Additional Requirements:

Must possess a valid Arizona driver's license.

Other Skills Required Knowledge, Skills, and Abilities:

Knowledge of:

Arizona Code of Conduct for Judicial Employees and Clerk of Court and Yavapai County policies. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Current Microsoft Office software. Filing and recordkeeping.

Skill in:

Time management. Communicating effectively verbally, in writing, and orally in a face-to-face setting and by telephone with the public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organizing and adhering to detail.

Ability to:

Complete detailed work accurately and in compliance with department standards. Maintain confidentiality. Adhere to the Arizona Code of Conduct for Judicial Employees, as well as Clerk of Court and Yavapai County policies. Type at the minimum speed of thirty (30) WPM. Work under pressure in a dynamic environment with changing demands and priorities. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion. Work professionally and effectively with co-workers, parties, victims of crime, witnesses, and the public. Act with courtesy, tact, and diplomacy.

Work Environment:

The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements:

Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person, in writing and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:

FLSA:

Non-Exempt Grade:

3

Classification:

Classified Safety Sensitive:

No

EMPLOYEE BENEFITS

Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: 10 Paid Holidays Per Year Annual Leave Employee Assistance Program (EAP) Health Care Insurance - Medical, Dental, Vision Life Insurance Long-Term & Short-Term Disability Retirement Plans Sick Leave Tuition Reimbursement Program

ELECTIVE COVERAGE 457

Deferred Compensation Program Dependent Health Care Insurance - Medical, Dental, Vision Flexible Spending Account (FSA) Health Savings Account (HSA) Short-Term Disability Supplemental Life (for employees & dependents)

PLEASE NOTE

Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked. Part-Time employees have limited benefits available. Temporary and Seasonal employees are not eligible to accrue Annual Leave.