GENERAL DESCRIPTION OF POSITION A

civil processing clerk performs specialized clerical work processing civil court documents, maintaining court records, and providing customer service in accordance with Florida Statutes, Rules of Court, and established procedures. They interact with attorneys, case parties, and the public while maintaining professionalism in high-pressure environments. Additionally, they oversee scheduling court proceedings, process court paperwork, and ensure compliance with legal procedures. This position requires attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS

The tasks listed below represent essential job functions and exclude the marginal functions of the position that are incidental to the performance of essential job duties. The Clerk may assign additional responsibilities related to the area of work as necessary or during a declared emergency. Review and process legal documents for multiple case types including evictions, foreclosures, civil complaints, and small claims matters. Review, evaluate, and process legal documents for compliance with court rules and procedures. Enter and update case information in the case management system. Process emergency motions and time-sensitive documents according to priority. Handle financial transactions including but not limited to escrow payments and filing fees. Prepare and process court documents including orders, summons, writs, garnishments, judgments and certificates according to statutory requirements while ensuring proper scanning, imaging and verification of all case-related materials. Assist with hearing preparations for courtroom proceedings. Manage electronic filing systems and maintain accurate digital court records. Manage case management tasks, including initiating, updating, reopening, and closing cases. Delivers professional customer service by responding to inquiries and providing assistance to diverse stakeholders through multiple communication channels. Maintain confidentiality and adhere to statutory requirements when handling sealed or confidential records. Perform extensive data entry and documentation, including typing correspondence and producing copies for case files. Sort, prioritize, and process post-court paperwork, escalating urgent items for immediate handling. Support training efforts, mentoring new hires and assisting in procedural improvements. Conduct quality control checks on scanned and electronically filed documents, correcting errors and ensuring legibility.

QUALIFICATIONS

Verifiable, related work experience may be substituted in lieu of postsecondary educational requirements if a candidate is otherwise qualified for the position. Prior experience working in a Clerk's office and with the current programs is preferred and may be given consideration in lieu of on the job experience. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Substitution of postsecondary educational requirements is authorized as follows: Graduation from high school or possession of an accredited equivalency diploma. One (1) year of clerical or administrative experience required, preferably in a legal or governmental setting.

ESSENTIAL SKILLS AND ABILITIES

Ability to communicate effectively in English, both orally and in writing, with a strong command of business English, spelling, grammar, punctuation, and legible penmanship. Excellent attention to detail and accuracy in handling records and documentation. Ability to work independently with minimal supervision while managing workload efficiently. Strong multitasking, prioritization, and time-management skills to meet deadlines in a fast-paced environment. Strong interpersonal skills to establish and maintain effective working relationships with the ClerkComptroller, administrative staff, vendors, stakeholders and staff. Organizational skills to track, manage, and maintain accurate case files and related materials. Adaptability to manage shifting priorities and respond to unexpected developments. Ability to comprehend and comply with state and federal regulations regarding confidential and sensitive data, retention requirements, and public records laws, including ClerkComptroller's restrictions on legal advice. Proficiency in data entry, information management, and computer applications. Ability to work effectively in a team environment, collaborate across departments, and engage in multiple initiatives simultaneously. Strong problem-solving skills to actively resolve issues and find solutions using available resources. Ability to provide training, guidance, and support to colleagues as needed. High ethical standards and professionalism in all interactions. Commitment to demonstrating and advocating for the organization's vision, mission, and values and fostering a positive, accountable, and service-oriented work culture. Possess the drive, energy, and the ability to accept and take on higher levels of responsibility.

PHYSICAL REQUIREMENTS

Stationary Position:

Ability to sit or stand for extended periods, especially during meetings and desk work.

Mobility:

Capability to move around the office, attend meetings in different locations, and travel as required.

Manual Dexterity:

Use hands and fingers to handle paperwork, type efficiently, and operate office equipment.

Climbing or Stooping:

Occasional bending, reaching, and kneeling for filing and organizing documents.

Visual and Auditory Skills:

Adequate vision and hearing to read documents, view computer screens, and communicate effectively in person and via various communication platforms.

Communication:

Speak clearly and effectively, both in person and over the phone, to communicate with team members, stakeholders, and partners.

Lifting and Carrying:

Occasionally lift and carry materials, documents, and office supplies (typically up to 25 lbs.).

Cognitive and Emotional Skills:

Maintain focus, attention to detail, and emotional composure, particularly in high-pressure situations.

Repetitive Motions:

Regular typing and data entry can involve repetitive hand and wrist movements.