Court Clerk I - Compliance and Customer Care

Position Summary Summary:

Under the direction of a division manager, this position performs a variety of operations relating to the statutory responsibilities and court-related duties for the Clerk of the Circuit Court and Comptroller. This division is responsible for receipting large amounts of cash, checks and credit cards. The position requires the incumbent to communicate with co-workers, management and the public in a courteous and professional manner. Essential Functions

• Interact with co-workers, management, and the public in an effective, courteous, and cooperative manner.
• Effectively communicate orally and in writing.
• Effectively work with employees of other offices in the court system to accomplish goals.
• Develop efficient and effective work methods and procedures.
• Process mail in a timely and efficient manner.
• Clock in documents daily.
• Receipt payments made to the Clerk's Office.
• Obtain and evaluate financial information for the purpose of negotiating payment of balance in full or partial payment agreement.
• Check and verify information on documents for completeness.
• Maintain files and records, pulling and filing documents with a high degree of accuracy.
• Prepare for and attend court proceedings, as required.
• Perform following functions, if deputized: o Reinstate driver licenses, when necessary o Certify documents
• Provide specific information to customers regarding their court case.

NOTE:

The omission of an essential function of work does not preclude the Clerk of Court from assigning duties not listed herein if such functions are a logical assignment to the position. Knowledge, Skills, and Abilities This position requires a minimum of a high school diploma or equivalency diploma. Must have experience in customer service, sales, collections, or a related role. Two year or four-year degree from an accredited school is desirable but not necessary, and special consideration will be given to applicants who possess a degree of higher learning, or to those who are fluent in a secondary language.

• Ability to work with a personal computer in a Windows environment. The ability to utilize scanning equipment is also necessary.
• Ability to multitask.
• Must be detail orientated.
• Must have good organizational skills.
• Must have strong basic math skills.
• Ability to operate a calculator, typewriter and fax machine.
• Ability to answer phones using standard office procedures.
• Ability to effectively communicate both orally and in writing.
• Ability to make sound independent judgments.
• Ability to effectively follow written and oral instructions.
• Able to communicate serious problems and important issues to management.
• Ability to receipt money and balance a cash drawer daily.
• Proficiency in Microsoft Office programs.

Supplemental Information Supervisory responsibilities:

None Physical Requirements:

Tasks involve frequent walking, sitting, standing, standard stooping, stretching and bending, some lifting and carrying objects of light to medium weight (5-40 pounds).

Environmental Requirement:

Tasks are performed mostly indoors, but may be subject to infrequent exposure to adverse environmental conditions.

Sensory Requirements:

Task requires sound perception and discrimination. Task requires depth perception and discrimination. Task requires visual and color perception and discrimination. Task requires oral communications ability.

Equal Employment Opportunity:

The Martin County Clerk of the Circuit Court & Comptroller is an Equal Employment Opportunity employer which means we will not discriminate against any perspective or current employee based on race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.