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Ottawa CDJR Mazda

License and Title Clerk

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Job Description

Job Overview We are seeking a detail-oriented and proactive License and Title Clerk to join our dynamic team. In this role, you will be responsible for managing all aspects of vehicle licensing, registration, and titling processes to ensure compliance with state and federal regulations. Your expertise will help streamline the administrative flow of vehicle documentation, support dealership operations, and enhance customer satisfaction. This position offers an exciting opportunity to work in a fast-paced environment where organizational skills and attention to detail are essential for success. Responsibilities Process and verify all vehicle license applications, registrations, titles, and related documentation accurately and efficiently Maintain up-to-date knowledge of state-specific licensing laws, regulations, and procedures to ensure compliance Manage inventory control of license plates, decals, and other registration materials to prevent shortages or overstocking Coordinate with dealerships, customers, and government agencies to facilitate smooth processing of licensing transactions Assist customers with inquiries regarding licensing requirements, documentation needed, and status updates via phone or in person Prepare reports related to licensing activities, inventory management, and compliance audits Ensure all records are organized, secure, and accessible for audits or future reference Requirements Prior experience as a License and Title Clerk or in a similar administrative role Strong organizational skills with the ability to manage multiple tasks simultaneously Excellent communication skills; bilingual ability is a plus for serving diverse customer bases Knowledge of automotive processes and dealership operations is preferred Familiarity with inventory management systems and retail math principles Experience in customer service roles involving outbound sales or retail sales is advantageous Demonstrated proficiency in administrative tasks such as cashiering, record keeping, and phone etiquette Ability to work independently with high attention to detail while maintaining efficiency in a fast-paced environment Join our team to play a vital role in ensuring seamless vehicle documentation processes! We value energetic professionals who thrive on organization, clear communication, and delivering exceptional service. This paid position offers the chance to develop your skills within a supportive environment dedicated to growth and excellence.
Pay:
$17.50 - $18.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan
Work Location:
In person