A Municipal, License, or Court Clerk works in a municipal office to assist people applying for a permit or license. Processes applications and answers questions, collects fees, distributes permits and licenses when they are approved, and maintains office records.
Full-Time; 37.5 hrs/wk; Generally, Monday to Friday 8 a.m. to 4:30 p.m.
SALARY:
The starting salary for this position is $23.57 hourly. •Receive anniversary step increases for current earning potential of $58,656 annually ($30.08 /hr.) plus annual cost-of-living adjustments (COLA) approved by the Board of Commissioners.
JOB OBJECTIVES
A License Clerk is responsible for performing a wide variety of customer service duties, including cash receipting, processing of documents, and collecting taxes and fees for the State of Minnesota and Douglas County regarding motor vehicle (title/registration), driver's licenses, a variety of Department of Natural Resources (DNR) transactions, and other general office duties.
EXAMPLE OF DUTIES ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of those specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Daily duties may include the following: Assist the public by processing complex motor vehicle licensing and titling transactions according to state statutes. Verify various information with the Minnesota Department of Public Safety by telephone or by accessing the Deputy Registrar's Information System. Provide a high level of customer service by effectively communicating courteously and professionally with the general public while keeping them informed of the benefits of local purchasing of registration versus online. Process transactions for car dealers and state and county officials. Process DNR transfers, titles, and license renewals and do audits against daily reports for submission to the state (boats, snowmobiles, ATVs). Process hunting and fishing licenses per customer requests. Perform cashier duties by properly issuing correct license tabs and plates while marking paperwork correctly. Balance the cash drawer and reconcile with the receipting system. Answer a high volume of telephone inquiries regarding licensing and titling requirements. Process Minnesota driver's license and identification applications by verifying information and determining and collecting fees. Perform vision checks and take customer photographs. Daily audit applications and forms. Record and report necessary MN driver's license application information to ensure records are up to date. Daily audit of the previous day's transactions and keyed documents. Process mail, drop-off registrations, and other correspondence. Accepts and processes applications for various licenses, permits, transfers, registrations, and filings. Responds to telephone and walk-in inquiries. Reviews legal documents to ensure accuracy and completeness and processes, as required by law. Makes accurate copies of recorded legal documents. Prepares materials, reports, forms, and other written/visual information. Enters pertinent data into the computer accurately for efficient retrieval of the requested document. Computes and processes payments; balances receipts and fees. Assists with daily inventory/stocking of license plates, stickers, and other state-supplied materials. OTHER Reliable, predictable attendance and punctuality. Complies with all rules and policies in order to maintain a safe work environment. Other duties, as assigned or apparent. Access to Not Public Data In this job, you may come across private or confidential information about people we serve. This data is protected by law and should only be viewed or used when it's truly needed for your work. You are expected to only look at private data when your job duties require it. Keep it secure and make sure others who don't need to see it don't have access. Stop accessing the data once your task is done, and store or dispose of it properly, following the rules in Minnesota's Data Practices Act (Chapter 13). If your job duties change and you need access to different private data, that access should also be limited to only what you need to do your job.
