Adult Probation Medina County Court of Common Pleas Location:

Medina County, Ohio Job Type:

Full-Time Schedule:

Monday-Friday, 8:00 a.m. - 4:30 p.m.

Starting Salary:

$43,680 annually (commensurate with experience) Job Description The Medina County Court of Common Pleas Adult Probation Department is seeking a dependable and professional Front Office Staff member to support daily department operations and serve as a primary point of contact for the public. The Adult Probation Department is committed to ensuring justice, protecting the public, and reducing recidivism through evidence-based practices. The front office staff plays a critical role in supporting probation officers and maintaining efficient office operations in a fast-paced court environment. Key Responsibilities Answer and route incoming telephone calls professionally Schedule appointments and maintain calendars Open, maintain, and update probation case files Scan, upload, and manage electronic and paper records Process time-sensitive documents accurately Complete LEADS requests in accordance with training and authorization Handle confidential and sensitive information Accept payments and maintain accurate financial records Provide general administrative support to probation staff Serve as a professional point of contact for clients, attorneys, law enforcement, court staff, and the public Work Schedule Monday through Friday, 8:00 a.m. - 4:30 p.m. After successful completion of a six-month probationary period and satisfactory performance evaluations, the department supports a rotating hybrid (onsite/remote) work schedule.

Qualifications Required:

High school diploma or equivalent Ability to pass a standard background check Strong verbal and written communication skills Ability to maintain confidentiality and exercise sound judgment Ability to work independently and as part of a team Strong organizational, time-management, and multitasking skills Proficiency with personal computers and ability to learn Microsoft Word, Outlook, Excel, and court case management software Professional appearance and demeanor Valid Ohio driver's license

Preferred:

One year of experience in an office or administrative setting Familiarity with legal or court terminology Prior experience in a court, probation, or criminal justice environment Pay & Benefits Starting salary: $43,680 annually, commensurate with experience Benefits include: Health, dental, vision, prescription, and life insurance Short-term disability Generous vacation, sick, and personal leave Twelve paid holidays Tuition reimbursement Deferred compensation program Employee Assistance Program (EAP) Credit union membership Direct deposit Employees are members of the Ohio Public Employees Retirement System (OPERS), which provides retirement, disability, and survivor benefits. How to Apply Submit the following by Friday, July 31, 2026 : Resume Cover letter describing how your qualifications meet the position requirements Email application materials to: Ashley Williams Office Manager No phone calls please. Only applicants selected for an interview will be contacted. Equal Opportunity Employer The Medina County Court of Common Pleas does not discriminate based on age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or any other status protected by law.

Job Type:

Full-time Pay:

From $43,680.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

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