THE POSITION NOTE

This posting will close on AUGUST 21, 2026 or after 25 applications are received, whichever occurs first. Do you thrive in a fast-paced customer driven environment and possess exceptional attention to detail? If so, the Pennsylvania Department of Transportation (PennDOT) may have the position you have been waiting for! We are eager to welcome highly organized and team oriented Driver License Examiner Assistants to join our Allison Park licensing center. Do not miss this opportunity to make a difference by promoting highway safety and combating fraud through your diligent work efforts. We look forward to working with you!

DESCRIPTION OF WORK

This position supports driver licensing services by assisting customers, reviewing documents, and entering accurate information into state systems. Through your work, you will help maintain safe, lawful licensing practices while providing clear guidance to the public. As a Driver License Examiner Assistant, you will perform the following duties:

Customer Interaction:

Greet applicants, verify identification documents, answer questions, and guide customers through licensing steps

Test Administration:

Give knowledge tests and vision screenings to evaluate applicant readiness and understanding of driving laws

Information Entry:

Input test results, applications, and customer information into online licensing systems

Service Guidance:

Explain requirements for REAL IDs, renewals, duplicates, out-of-state transfers, CDL rules, and related services

Record Support:

Prepare restoration requirement letters and review records to provide accurate documents to customers

Regulation Compliance:

Follow REAL ID regulations, fee waiver guidelines, customer service policies, and Title VI requirements Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 40 hours/week Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch. Overtime and travel to other driver license centers may be required as necessary.

Telework:

You will not have the option to telework in this position.

Salary:

In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions.

Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. How to

Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.• Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.• Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. 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