A Municipal, License, or Court Clerk works in a municipal office to assist people applying for a permit or license. Processes applications and answers questions, collects fees, distributes permits and licenses when they are approved, and maintains office records.
$35,193.60 - $54,849.60 Starting salary - Starting salary may be negotiable based on qualifications Job Exempt (If No, Position is eligible for overtime) :
No Scheduled Weekly Hours :
40
About Us :
Recognized as one of America's Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. to join an organization where you truly make a difference.
Job Duties and Preferred Qualifications :
We are very proud of our Animal Care and Adoption Center (ACAC) which opened at 341 South Birdneck Road in December 2011. We are an open admission facility, meaning that we accept all animals. We work hard to reunite stray and lost animals with their owners. When that is not possible, we strive to place animals in their forever home. In some cases, we place animals with rescue or rehabilitation organizations. The Animal Care and Adoption Center is a fast-paced and challenging environment. It is not unusual to serve 100 shelter visitors per day engaged in various activities including processing incoming animals, animal adoptions, animal reclaims, and license purchases while simultaneously assisting with phone inquiries of an equal volume. The successful candidate will possess a strong affinity to assist customers with difficult situations, a desire to present the shelter as a resource for the community and possess and display enthusiasm for working with customers who are adopting a new pet. This position will perform a variety of responsible clerical work, serving as the primary customer contact in greeting and assisting shelter visitors; providing oral counseling to citizens in need of support for their pet; scheduling adoption, surrender, and veterinary appointments; performing filing and computer data entry; compiling data and preparing statistical reports; answering multi-line phone system; calculating and collect fees; preparing monetary deposits; completing required forms related to incoming/outgoing animals, including adoption paperwork; preparing flyers for marketing shelter animals; and distributing mail and managing email inboxes. The position also involves various duties on social media platforms such as posting adoption lists and responding to messages from citizens and may preform notary duties. The City offers a generous benefits package , which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and leave.
Preferences:
In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application. Experience providing quality customer service in a fast-paced and sometimes emotionally charged environment with a demonstrated ability to use de-escalation techniques Experience handling highly confidential information Experience processing payments Ability to perform multiple tasks Strong detail orientation Experience in an animal shelter, vet clinic or similar facility (to include volunteering) - working around animals, particularly dogs and cats, is highly desirable Data entry experience
Special Requirements:
All employees may be expected to work more hours than their normal scheduled hours in response to short-term department needs and/or City-wide emergencies. Applicants responding to this posting will be considered for the existing Office Assistant II vacancy at the Animal Care and Adoption Center (ACAC) and will be considered for placement on an eligibility listing for employment consideration for any future Office Assistant II openings within the ACAC for the next six months (or until the list is depleted of acceptable candidates). Once hired, if a departmental need is identified this position may be moved by the Chief to another Police Department facility.
CJIS/VCIN/NCIC
certification is required, in addition to the successful completion of a background check, candidates must have U.S. citizenship or be a lawful resident of the United States and eligible for naturalization. Requires a passing score on a typing test of 40 wpm with 90% accuracy.
Hours:
The Office Assistant II position currently has shift times of 9:00 am to 5:30 pm with a 30-minute (unpaid) lunch break. The position works five days a week with two consecutive days off. Days off will be determined based on seniority and will most likely be weekdays, rather than the traditional Saturday/Sunday weekend.
Disqualifiers:
The following is a list of "disqualifiers" or concerns that could result in you not being selected for employment. Please consider these factors before applying. This is not an exhaustive listing.
Criminal History :
Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals). Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent within the last 5 years.
Traffic Violations :
Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.
Drugs :
Any involvement in the sale of illegal drugs as an adult. Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years. Illegal possession of anabolic steroids within the last 36 months.
Additional requirements:
DMV Transcript:
Yes CDL:
No Drug & Alcohol Clearinghouse:
No CPS Check:
No Physical:
No Respirator:
No Psychological Screening:
No Polygraph:
No At Will:
No Minimum Requirements :
Minimum Qualifications:
High school or GED plus one (1) year of experience in fields providing the required knowledge, skills, and abilities, such as clerical or office assistant; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Passing score on a typing test may be required.
Special Requirements:
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Skills :
Working Conditions :
Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City's business. The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.
To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=
E VRS Contribution :
All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace :
The City of Virginia Beach maintains a drug free workplace. Equal Employment Opportunity (EEO)
Statement:
The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.
