We are seeking a dynamic and highly organized Office Administrator to join our team! Position Overview The Office Administrator is the backbone of our branch, handling daily office operations, customer service, dispatching, and administrative support. We are looking for someone who thrives in a fast-paced environment, possesses stellar communication skills, and can seamlessly manage multiple tasks from billing and scheduling to client relations.

Key Responsibilities Front Office Management:

Manage incoming phone calls, and direct inquiries with a professional and empathetic demeanor.

Dispatch & Scheduling:

Coordinate and schedule field technicians and project managers for emergency restoration jobs.

Administrative Support:

Maintain digital and physical filing systems, manage data entry, and order office/branch supplies.

Billing & Accounts:

Assist with basic bookkeeping, invoicing, accounts receivable/payable, and insurance documentation tracking.

Customer Care:

Act as a calming, reliable voice for clients undergoing property emergencies, guiding them through initial steps. What We Look For Proven experience as an Office Administrator, Receptionist, or in a similar administrative role (restoration, construction, or home services industry experience is a major plus). Exceptional organizational skills with high attention to detail. Proficiency in MS Office Suite (Word, Excel, Outlook) and comfortable learning industry-specific software. Excellent verbal and written communication skills. A positive, "Fresh Start" attitude and a strong desire to help people. 911 Restoration of Central Arkansas Compensation & Benefits We value our team members and believe in providing robust support for your health, family, and future.

Our comprehensive benefits package includes:

Competitive Pay:

$16-$25 per hour/Based on experience. Health Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO): Vacation, sick days, and holidays.

Location:

Central Arkansas Company:

911

Restoration of Central Arkansas Position Type:

Full-Time About Us At 911 Restoration of Central Arkansas , we believe every property owner deserves a "Fresh Start" after experiencing property damage. Whether dealing with water, fire, mold, or storm damage, our mission is to restore homes and businesses with speed, precision, and compassion. We are looking for a dedicated, organized, and customer-focused Office Administrator to keep our operations running smoothly and support our team as they help clients through difficult times. 911 Restoration of Central Arkansas 911 Restoration of Central Arkansas is an Equal Opportunity Employer.

Pay:

$16.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person