We are looking for an experienced and organized Office Manager to support daily operations and deliver an exceptional client experience. This contract-to-permanent opportunity is ideal for someone who enjoys working directly with clients, keeping office activity on track, and contributing to a service-focused environment. The position offers the chance to play a central role in administrative coordination while helping the team maintain efficient, responsive service.
Responsibilities:
- Serve as a primary point of contact for clients by managing calls, messages, and in-person interactions with professionalism and care.
- Arrange appointments, consultations, and intake meetings while keeping calendars accurate and organized.
- Assemble, review, and maintain client files to confirm required paperwork is collected before scheduled meetings.
- Respond to routine client questions and direct more specialized matters to the appropriate team member.
- Oversee incoming mail, email traffic, and general office communications to support smooth day-to-day operations.
- Keep client information current within internal systems and maintain accurate administrative records.
- Guide new clients through the intake process and help create a seamless onboarding experience.
- Provide administrative support to tax and accounting staff, including document coordination and workflow follow-through.
- Track office inventory, place supply orders, and coordinate with vendors to maintain a well-run workspace.
- Recommend and implement practical improvements that increase efficiency, organization, and service quality.