Office Manager Beach Cities Wellness Newport Beach, CA Job Details Full-time $26.69 - $38.00 an hour 15 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Streamlining administrative processes as a healthcare practice manager Office supply management Employee onboarding Visitor query response Google Workspace Staff supervision Correspondence management Performance improvement leadership Email customer support Phone communication Team leadership Standard Operating Procedures (SOPs) implementation Workflow management (operations management method) Technical documentation Spreadsheets Greeting customers Regulatory compliance Process design HIPAA Filing Team scheduling Training material drafting Mid-level Data integrity and documentation Patient experience leadership Facility maintenance management Accounting data entry Financial records management Team training Financial record maintenance Full Job Description Job Overview Position Summary The Co-Office Manager shares ownership of Beach Cities Wellness's daily operations alongside a fellow Office Manager, ensuring seamless front-desk, administrative, and clinical-support coverage. This role's defining focus is process: building, documenting, and continuously improving the systems, workflows, and training materials that let the practice run consistently and scale smoothly. Key Responsibilities Design, document, and refine office workflows (patient intake through checkout) into clear, repeatable SOPs Build and maintain the office policy and procedure manual, plus onboarding/training materials for new hires Identify operational bottlenecks and implement measurable process improvements Oversee front-desk operations, patient experience, and scheduling Support billing, accounts receivable, and financial/payroll documentation Coordinate patient flow and communication between clinical and administrative staff Maintain HIPAA and healthcare regulatory compliance, including documented safety protocols Partner with the co-office manager to divide responsibilities and ensure clear accountability Supervise and train administrative staff Qualifications 3+ years of experience in medical office management preferred but not mandatory Must have experience in a process-driven operations role Demonstrated experience building SOPs, workflows, or training documentation Strong organizational, leadership, and communication skills; a systems-thinking mindset Working knowledge of HIPAA and healthcare compliance Proficiency in Microsoft Office Suite and comfort with process/project management tools Education in Healthcare or Business Administration preferred Responsibilities Manage office operations including supply procurement, equipment maintenance, and facility upkeep to create a seamless work environment Coordinate calendar management, scheduling appointments, meetings, and conference rooms to optimize team productivity Handle front desk duties such as greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette Maintain accurate records through data entry, filing systems, and document proofreading to ensure information integrity Utilize productivity software such as Microsoft Office, Google Workspace, spreadsheets, and bookkeeping tools for various administrative tasks Provide exceptional customer support by addressing inquiries via phone or email promptly and professionally Oversee clerical functions including word processing, typing, and managing correspondence to support daily business needs Join us as an Office Manager and become a key contributor to our vibrant workplace! We value proactive individuals who thrive on organization, excel at multitasking, and enjoy supporting teams to achieve their best. This paid position offers an engaging environment where your technical skills and personable approach will make a meaningful impact every day.

Pay:

$26.69 - $38.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person