Office Manager | QuickBooks Required Pellco Windows & Doors is looking for an experienced, upbeat and highly organized Office Manager for our Newport Beach showroom. This is an important customer facing and operational role. The Office Manager keeps the day to day office, customers, orders, payments and paperwork moving smoothly while supporting our sales team. We are looking for someone who is warm and professional with customers, strong in QuickBooks, extremely organized and comfortable taking ownership of details from beginning to end. Responsibilities Answer incoming calls and help direct customers and leads to the appropriate sales representative Welcome showroom customers and make sure they are taken care of Set up customers and jobs accurately in QuickBooks Create and maintain sales orders and purchase orders Prepare invoices and apply deposits and customer payments Track customer balances and follow up on outstanding payments Review vendor acknowledgments against purchase orders and sales orders Verify pricing, quantities, specifications, lead times and delivery information Compare vendor invoices to purchase orders and identify discrepancies Track open orders, deliveries, backorders and unresolved issues Maintain accurate job documentation, packing slips and receiving records Support the sales team with daily administrative and customer needs Communicate problems early and follow through until they are resolved Qualifications Minimum 3 years of professional hands on QuickBooks experience Strong experience with sales orders, purchase orders, invoicing and applying customer payments Previous office management, customer service, order administration or operations experience Strong Microsoft Outlook, Excel and Word skills Excellent attention to detail and organization Friendly, upbeat and professional with customers Strong follow through and ability to manage multiple priorities Comfortable recognizing discrepancies and solving problems Experience in windows and doors, construction, building materials, manufacturing or distribution is a plus Schedule Full time, Monday through Friday, 7:30 AM to 4:00 PM, onsite in Newport Beach. Reliable and punctual attendance is important because this position helps open and operate the office each day. Overtime requires advance approval from ownership. All hours worked must be accurately reported and will be paid as required by law. Compensation $27 to $31 per hour based on experience. Benefits Health insurance contribution 401(k) Paid time off Employee discount Paid holidays Eligibility for company profit sharing based on company performance Who Will Succeed Here You enjoy helping customers. You notice when something does not look right. You follow through. You stay organized without needing constant reminders. You communicate problems early. You can be friendly and positive while still being very accurate with the details. Pellco Windows & Doors is an equal opportunity employer. Hiring Process Employment is contingent upon successful completion of a background check after a conditional offer of employment, as permitted by California law. Pellco will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.

Pay:

$27.00 - $31.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off People with a criminal record are encouraged to apply Application Question(s): Do you have professional experience creating sales orders, purchase orders, invoices, applying customer payments, and tracking balances in QuickBooks? Are you available to work onsite Monday through Friday from 7:30 AM to 4:00 PM?

Experience:

QuickBooks:

3 years (Required) office management and order administration: 3 years (Required) customer service: 3 years (Required) Ability to

Commute:

Newport Beach, CA 92663 (Required)

Work Location:

In person