A Skilled Nursing Facility in Torrance is in immediate need of a Business Office Manager. The Business Office Manager will be the central figure for all financial, administrative, and clerical functions of the facility. The Business Office Manager will be entrusted with the integrity of the revenue cycle, from admission to final collection, and will serve as a key liaison for residents and families on financial matters. The Business Office Manager leadership will ensure the business office operates with precision, compliance, and exceptional customer service.

Key Responsibilities:

Revenue Cycle Management:

Oversee the entire patient accounting process, including admissions contracts, billing for Medicare, Medicaid, Managed Care, and private pay, accounts receivable, collections, and cash posting.

Financial Leadership:

Manage the business office team, providing training, guidance, and oversight. Prepare and analyze key financial reports for the Administrator and corporate office.

Compliance & Integrity:

Ensure all business office practices strictly adhere to federal, state, and company-specific regulations and ethical standards. Serve as a key point of contact for financial audits.

Resident & Family Relations:

Act as the primary contact for residents and their representatives regarding financial inquiries, billing explanations, and payment arrangements. Handle these sensitive discussions with professionalism and empathy.

Payroll & Accounts Payable:

Supervise or directly manage the facility's payroll processing and accounts payable functions, ensuring accuracy and timeliness.

Systems & Process Improvement:

Utilize the facility's software systems (e.g., PointClickCare, Matrix) efficiently and proactively identify opportunities to streamline office procedures and enhance financial performance.