Office Administrator/ Estimator

Office Administrator/ Estimator Upland, CA Job Details Part-time | Full-time From $25 an hour 1 day ago Qualifications Bilingual Vendor relationship building Cost management Accounting systems Service writing Vehicle inspections Spanish Estimating software Automotive repair Handling insurance claims Vendor management Phone communication Filing English Mid-level Microsoft Office Audatex Administrative experience High school diploma or GED Schedule management Financial record maintenance Vendor relationship management Organizational skills Multi-line phone systems Clerical experience Office management Automotive service record keeping Phone etiquette Repair estimation Communication skills Auto body repair Customer complaint resolution Office experience Full Job Description Overview We are seeking a dynamic and detail-oriented Office Administrator/Estimator to join our team! This role is vital in ensuring the smooth operation of our office functions while providing accurate project cost estimates. You will be the backbone of our administrative processes, managing schedules, vendor relationships, and financial records with enthusiasm and precision. If you thrive in a fast-paced environment, excel at multitasking, and have a passion for organization and communication, this opportunity is perfect for you! Join us to contribute to a vibrant team dedicated to excellence and growth. Responsibilities Perform thorough inspections of vehicles to assess the extent of damage from collisions, ensuring all repair needs are identified. Prepare detailed and accurate damage estimates using industry-standard software (e.g., CCC ONE, Mitchell, Audatex, All Data, Repair Logic, and Manufacturer Repair Manuals). Collaborate with technicians to understand repair requirements and address any additional items that may arise during the repair process. Communicate with customers to explain repair processes, costs, and timelines, ensuring transparency and understanding throughout the process. Maintain up-to-date knowledge of automotive repair techniques, technology, and industry trends to provide accurate assessments. Work closely with insurance adjusters to facilitate smooth claims processing and resolve any disputes regarding repair estimates. Manage and track repair orders, ensuring all documentation is accurate and complete. Provide excellent customer service by addressing any customer concerns or questions promptly and professionally. Stay organized and manage multiple estimates and projects simultaneously to meet customer expectations and shop productivity goals. Requirements Must be bilingual English and Spanish. Proven experience in office administration or related roles with strong organizational skills. Proficiency in Microsoft and CCC One; familiarity with other accounting or scheduling software is a plus. Excellent communication skills—both verbal and written—and professional phone etiquette. Strong organizational skills with the ability to manage multiple priorities simultaneously. Experience in vehicle repair/autobody industry desirable. Familiarity with office equipment such as multi-line phones, fax machines, printers, and filing systems. Ability to adapt quickly to changing priorities while maintaining attention to detail. Join our team today and become an essential part of an energetic environment where your skills will make a real impact! We value proactive individuals who are eager to grow professionally while supporting our mission of operational excellence through effective office management and estimation expertise.

Job Types:

Full-time, Part-time Pay:

From $25.00 per hour Expected hours: 24.0 - 40.0 per week

Education:

High school or equivalent (Required)

Experience:

Auto body repair: 1 year (Required)

Language:

Spanish (Required)

Work Location:

In person