Office Manager/ General Manager Precision Med Staffing Walnut Creek, CA Job Details Full-time $28.47 - $45.00 an hour 15 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Strategic management Business intelligence OSHA Bachelor's degree Master of Business Administration Full Job Description About INPM Integrated Neurology and Pain Management (INPM) provides comprehensive neurological and interventional pain care across the East Bay, with clinics in Vallejo and Walnut Creek. We're growing — and we're looking for a General Manager who can bring structure, accountability, and operational excellence to our practice as we scale to new locations. The Role INPM is hiring a General Manager to serve as the operational backbone of the practice. This person will own the day-to-day business functions of both clinics — HR, staffing, performance management, and KPI reporting — while acting as a strategic partner to ownership on growth planning. This is a hands-on, high-visibility role for someone who wants to help build a multi-site healthcare group, not just maintain one. What You'll Own People & HR Recruiting, hiring, and onboarding for clinical and administrative staff New employee orientation, training plans, and 90-day check-ins Performance reviews, disciplinary processes, and terminations (in coordination with ownership/legal counsel) Employee handbook maintenance, PTO/leave administration, and compliance with CA labor law Building a scalable HR infrastructure that can support additional locations Performance & KPI Management Design and maintain KPI dashboards by location and by employee/provider (patient volume, no-show rate, collections, days in A/R, patient satisfaction, staff productivity) Run regular performance check-ins with staff based on KPI data Flag underperformance trends early and build improvement plans Report operational and financial performance to ownership on a regular cadence Clinic Operations Oversee day-to-day operations at both sites: scheduling, patient flow, staffing coverage, supply/inventory management Serve as escalation point for patient complaints and service recovery Ensure compliance with

HIPAA, OSHA, CA

medical board requirements, and payer credentialing timelines Manage vendor relationships and contracts (equipment, supplies, facilities, service providers) Own EMR administration and workflow optimization across sites What We're Looking For Bachelor's degree required; MBA, MHA, or equivalent experience strongly preferred 5+ years managing medical practice operations, ideally multi-site Experience in a specialty practice (neurology, pain management, orthopedics, or similar) a strong plus Working knowledge of medical billing/RCM, payer credentialing, and EMR systems Demonstrated HR experience: hiring, performance management, employee relations Strong analytical skills — comfortable building and reading KPI dashboards (Excel required; BI tool experience a plus) A builder's mindset: comfortable creating systems and processes where none exist yet Excellent communication skills and the judgment to operate with real autonomy Why INPM Ground-floor opportunity to help shape a growing multi-site practice Direct access to and partnership with physician ownership Competitive base salary + performance bonus structure Health benefits, PTO, and growth path as the practice expands

Pay:

$28.47 - $45.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person