Job Overview We are seeking a dynamic and energetic Front Office Manager to lead our front desk operations and deliver exceptional guest experiences. In this pivotal role, you will oversee daily front office activities, ensure seamless guest check-in and check-out processes, and uphold the highest standards of customer service. Your leadership will set the tone for a welcoming environment, foster guest satisfaction, and support the overall success of our team. The ideal candidate is passionate about holistic health management, highly organized, and excels in communication across diverse audiences. Responsibilities Manage all front desk operations, including guest arrivals, departures, and reservations using alternative health management or similar platforms. Lead and motivate front office staff to deliver outstanding guest services with professionalism and enthusiasm. Conduct night audits to reconcile daily financial transactions accurately while maintaining detailed records. Skills Extensive experience in management with a strong background in holistic healthcare and front desk functions. Proficiency in computer programs and use of modern AI platforms. Exceptional customer service skills paired with problem-solving abilities to handle guest concerns proactively. Strong phone etiquette and communication skills for professional client interactions via phone or in person. Experience in reservation systems and scheduling tools to streamline check-in/check-out processes. Strong Typing Skills Join us if you're ready to lead with energy, inspire your team, and create unforgettable experiences for our guests! We are MAHA friendly.

Pay:

$23.00 - $26.00 per hour Expected hours: 35.0 per week

Benefits:

Employee discount

Work Location:

In person