Job description Yellowstone Local is proud to represent Pacific Sheet Metal, a trusted name in the industry known for its top-tier service and strong commitment to its employees.

Looking for a fast-paced, customer-facing role where no two days are the same? If you thrive on organization, problem-solving, and keeping operations running smoothly, this is your chance to make an impact.

What's in it for You?

Competitive Pay:

$58,240 to $68,640 per year

Comprehensive Benefits:

Medical, Dental, Vision, HSA, and 401(k) with company matching

Work-Life Balance:

Paid Time Off and Paid HolidaysCareer Growth:

Paid training, employee discounts, and advancement opportunitiesWhy You'll Love It HereFamily-focused culture with approachable leadership and a supportive team environmentFast-paced work that keeps every day engaging and rewardingMake a direct impact by helping homeowners receive timely, high-quality serviceOpportunities to develop your skills and grow your career within the companyYour New RoleAs an Office Administrator in Rifle, CO, you will play a key role in supporting daily service operations and ensuring seamless communication between customers, the service manager, and field technicians.

Answer incoming calls from homeowners and assess service needsCreate and manage work orders based on customer conversationsSchedule and dispatch service technicians using industry-specific softwareMaintain real-time communication with field employees and the service managerOrganize and maintain customer records, files, and schedulesPrioritize and manage multiple responsibilities in a fast-paced environmentDeliver exceptional customer service while resolving scheduling and service inquiries

Hiring Expectations:

Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.3 to 5 years of experience in an administrative, dispatch, customer service, or service coordination roleHigh school diploma or equivalentProficiency with Microsoft Office SuiteStrong organizational, communication, and multitasking skillsAbility to professionally manage challenging customer interactionsExperience working in a fast-paced office environmentExperience with construction, HVAC, plumbing, electrical, or other service industry software is preferredAbility to learn new scheduling and dispatch systemsSuccessful completion of pre-employment assessments as part of the hiring processBackground checks may be conducted in accordance with applicable federal, state, and local lawsPacific Sheet Metal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red