All duties below:

Client Facing:

Answers phones & communicates with client professionally & accurately. Records messages and ensures the messages are given to the right person.

This is includes processing requests and taking scheduling requests.

General Office Management:

Ensure all technicians are aware of responsibilities and have the correct equipment to succeed in client requests. Daily communication with all technicians and overall management of flow utilizing our internal app.

Interface:

Works in conjunction with Quality Control, Field Manager, and Business Management to ensure open communication & correct, current info. Communicates job/client schedule requests/requirements to Field Supervisor Communicates with all field personnel in a professional and friendly manner.

Proposals:

Assists in first communications and follow up.

Errands:

Occasional local errands/dropoffs will be requested from the HR and Billing departments.

Computer Skills:

Strong knowledge of technology, including but not limited to, Google Drive, Adobe, Word, Excel, Apple products, ect. Ability to adapt to our internal app quickly and seemlesly. Knowledge of Quickbooks is a plus but not required. Must be savvy with all technology and have a desire to utilize it day to day.

Other:

Takes initiative to address, correct or improve processes, problems or issues in work area and initiates assistance even when not asked. Is able to work independently and in a fast pace environment. Delivery of tasks with URGENCY is needed. •In-person only. Spanish is a plus. Must be legal to work.

Pay:

Up to $36.00 per hour

Benefits:

401(k) Health insurance Paid time off

Experience:

Administrative:

2 years (Required)

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

Norwalk, CT 06854 (Required) Ability to

Relocate:

Norwalk, CT 06854: Relocate before starting work (Required)

Work Location:

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