PRIMARY ROLE

Manage all aspects of the office team. Implement and adhere to company guidelines and requirements. Ensure that all job files are properly audited and contain all required documentation. Train and coach all office personal to efficiently perform all assigned tasks. Manage and improve customer satisfaction including the resolution of customer complaints. Office Position to do backup receptionist duties and send out crews on jobs. Must have Strong Phone Skills! Must be friendly through the phone. Strong Customer Service Very well Organized Strong Office Skills Dispatcher duties Send information to crews Positive Attitude, customer service first! Great communicator Get stuff done attitude; take charge, leader Billing, Enter estimates and scheduling Xactimate preferred, but will train Energetic $20-24/hr Insurance and 401k offered

RESULTS EXPECTED

The office team is competent and effective in all administrative tasks. Customer expectations are met or exceeded, and all customer complaints are resolved quickly and as much as possible (feasible) to the satisfaction of the customer. Will train on Xactimate with great work history .

QUALIFICATIONS

Office Management experience Excellent time management skills Effective written and oral communication Overseen a minimum of 5 people Sold/closed leads on jobs preferred High school diploma/GED Ability to successfully complete a background check subject to applicable law #

INDT Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

Health insurance Paid time off Application Question(s): How many years have you worked in an office environment completing general office duties and answering the phones? Do you have any experience working for a fire water damage restoration company? Do you any experience dispatching crews? Xactimate training will be provided, but do you have any experience with Xactimate estimating software?

Work Location:

In person