An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
The candidate hired for this role will be eligible for a sign-on bonus of up to $1,500.00.
ABOUT NATIONAL IMAGING SPECIALISTS
National Imaging Specialists is an established independent radiology practice operating out of Carrollwood and Pinellas Park. National Imaging Specialists is a quality-centric, specialty radiology practice offering MRI, CT, and PET-CT imaging services, and we have proudly served our surrounding communities for the past 20 years. We serve a diverse array of clients including physician offices, research clinics, and personal injury firms. We are looking for an outgoing and companionate Office Administrator to join our team at our Tampa office . The Office Administrator plays a crucial role in our internal, centralized operations and must be a leader dedicated to ensuring exceptional care in every patient interaction. As an Office Administrator, you will be responsible for the day-to-day operations of the facility under the direction of upper management - ensuring that all activities are aligned with the organization's goals and objectives.
Essential Duties:
Creates a positive experience for every customer, every day by believing in and practicing our core values of accountability, compassion, drive, excellence, and integrity. (35%) Site & Process Improvement Activities Develops procedures for office activities, such as filing, records maintenance, faxing, and mail distribution Meets with management team and sales personnel to discuss potential opportunities, threats, and progress with ongoing implementations Supervises the workflow of the office Acts as a liaison between patients, sales personnel, technologists, and referring offices (30%) Insurance Verification & Authorization Checks all exams for pre-certification with patient's insurance company Uses knowledge of insurance carriers (Medicare, United Healthcare, etc.) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies following company guidelines Accurately maintains patient records within radiology information system (RIS) (35%) Registration & Scheduling Schedules patients and enters orders Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Maintains general office appearance Orders office supplies as needed Completes confirmation calls and provides preparation instructions to patients Faxes reports, billing information, and medical release forms as requested Maintains an up to date and accurate pending-scheduling list
Core Requirements:
Demonstrated track record of leadership abilities Prior medical office experience in a small-to-medium-sized medical clinic - radiology office experience preferred Prior insurance verification experience Experience in obtaining insurance authorizations - experience with radiology insurance authorizations is preferred
Additional Requirements:
Ability to deliver high-quality customer service to internal and external customers by communicating with integrity and compassion Ability to work independently and in a team environment in a fast-paced radiology office Working knowledge of Microsoft Office; proficient with using computer systems and typing Ability to quickly learn new concepts, systems, and processes Precise data entry skills Ability to schedule and register patients rapidly and accurately Demonstrated organizational skills Ability to maintain patient confidentiality This role is not eligible for remote work. Competitive salary based on qualifications. Generous PTO, health benefits, and 401(k) program included.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Health insurance Paid time off Retirement plan Vision insurance
