Professional Growth:

Develop and refine skills in office administration, customer service, medical billing, and HIPAA-compliant practices.

Collaborative Environment:

Be part of a supportive team that values professionalism, reliability, and mutual respect.

Key Responsibilities:

Ensure a welcoming and professional atmosphere by greeting and assisting patients during check-in and check-out. Manage high-volume inbound calls using a multi-line phone system, handling inquiries, taking messages, and transferring calls as needed. Coordinate patient appointments and maintain organized scheduling. Manage multiple provider calendar Process patient payments and ensure accurate data entry into the system. Manage email communications, collect prospective patient information, and handle confidential information in compliance with HIPAA regulations. Accurately enter patient and insurance payments into EHR system. Perform administrative tasks such as filing, data entry, and other duties as assigned to support office efficiency.

Skills and Qualifications:

Availability:

Must be able available to work 40 hours a week, Monday through Friday, Saturdays (once training is completed), and flexibility to work at Trinity and St. Petersburg locations as needed, including flexibility to work opening, closing and mid-day shifts.

Experience:

A minimum of 1 year in receptionist, front desk, call center, or office administration roles, with 2 year of customer service experience.

Technical Proficiency:

Comfortable using computer systems and online tools.

Professional Attributes:

Strong phone etiquette, attention to detail, teamwork, and a commitment to maintaining confidentiality. Join us in creating a welcoming and efficient office environment. We offer a supportive team culture and opportunities to grow within our organization. Apply Today to become a valued member of our team!

Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Safety Harbor, FL 34695 (Required)

Work Location:

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