An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Competitive hourly based on experience with bonus potential About the Role Saint Johns Orthodontics is seeking an experienced, service-driven Office Manager to help lead our growing practice. This is a hands-on leadership position for someone who enjoys building relationships, developing team members, improving systems, and creating an exceptional patient experience. The ideal candidate is a natural leader who can hold team members accountable, keep operations running smoothly, and step in wherever needed to support the practice. While this is a leadership role, it is not a position where you sit behind a desk all day. You will work closely with patients, support administrative operations, and help drive the overall success of the office. Dental or orthodontic experience is a plus, but we are open to candidates from healthcare, hospitality, retail, and other service-focused industries who have demonstrated success leading teams and delivering exceptional customer experiences. What You'll DoLeadership & Team Development Lead, coach, and support front office team members Foster a positive, accountable, and patient-focused culture Assist with training, onboarding, and development of team members Help establish and maintain office systems, processes, and standards Identify opportunities for operational improvement and efficiency Operations & Administrative Support Support daily front office operations and patient flow Assist with scheduling, patient communication, and office coordination Ensure administrative tasks are completed accurately and efficiently Monitor office performance and help drive practice goals Partner with the doctor and leadership team to support continued growth Patient Experience Create a welcoming and professional experience for every patient and family Resolve concerns with empathy, professionalism, and urgency Maintain the high level of service and care our patients have come to expect What We're Looking For Previous leadership, management, or supervisory experience required Strong communication and interpersonal skills Proven ability to motivate, coach, and hold team members accountable Highly organized with strong attention to detail Comfortable managing multiple priorities in a fast-paced environment Positive attitude and solutions-oriented mindset Experience in healthcare, dental, orthodontics, hospitality, retail management, or other customer-service-focused industries preferred What We Offer Competitive compensation based on experience Paid training Paid time off Health benefits 401(k) + contribution matching Supportive, team-oriented culture Opportunity to make a meaningful impact on a growing practice We look forward to meeting candidates who are passionate about leadership, service, and helping people feel confident in their smiles.
Benefits:
401(k) matching Employee discount Health insurance Paid time off Professional development assistance
