Business Office Manager

BOM Looking for our next all-star employee with assisted living experience. Charter Senior Living of

WASHINGTON

is dedicated to the care and wellbeing of our residents. It is our goal to assure that our residents' lives are enhanced through compassionate care and honoring their life stories and legacy. Our mission " To Enhance the Human Spirit" not only pertains to residents but also our employees. We are committed to helping each of our employees have more than just a "job". We want each of our associates to feel like they have a career and an opportunity to grow. Mission To Enhance the Human Spirit Core Values Serve with Heart Serve with Purpose Serve with Courage Have Fun While Serving We've Got You Covered… Get Paid today with ZayZoon! We offer a free medical insurance plan. Paid Training, Time Off and Holiday Pay Medical, Dental, Vision Insurance and more Career growth Reliable hours and stable schedule Working environment where your voice is heard, and your experience will be respected and appreciated. Engaged company support team and understanding for working mothers and fathers.

POSITION SUMMARY

The Business Office Manager assists the Executive Director in ensuring that all functional areas required to operate the facility are always covered. The Business Office Manager's primary duty consists of managing and overseeing the accounting and general bookkeeping of the facility. 1. Financial Management Oversee billing, collections, and resident account management. Manage accounts payable and receivable. Prepare monthly financial reports and budgets. Ensure payroll is accurate and processed on time. 2. Human Resources Support Assist with new hire onboarding, paperwork, and compliance documentation. Maintain employee records and coordinate benefit enrollment. Track time off, attendance, and performance documentation. 3. Resident Records and Admissions Manage resident contracts, admission paperwork, and financial agreements. Ensure accurate and up-to-date resident records (personal, medical, financial). Work with families and residents on billing and financial questions. 4. Office Administration Oversee day-to-day office operations including supply ordering and inventory. Maintain filing systems (digital and physical) for resident and staff documentation. Serve as a liaison between departments, families, and external partners. 5. Regulatory Compliance Ensure documentation complies with state and federal regulations. Prepare for audits, inspections, and surveys. Maintain confidentiality and data security according to HIPAA and company policy. 6. Customer Service Respond to inquiries from residents, families, and staff in a professional manner. Help resolve complaints or billing disputes. Support the leadership team in creating a welcoming, responsive office environment. Why Charter Senior Living of

WASHINGTON?

Here are just a few of things that our associates say... "It truly feels like a family at Charter. "The residents are an extension of my family now." "You always hear about a company's values and mission, but you hardly ever see them follow through, I love Charter because they truly mean what they say, they put the people first and truly believe in enhancing the human spirit." "I love to chat with them and laugh because at Charter our values include "Have fun while serving". We are charged with enhancing the human spirit of our residents, but they are really enhancing my spirit."