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Comfort Inn & Suites Wichita Northeast
Front Desk Agent
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Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management and communication skills in a professional environment. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle data entry tasks accurately using productivity software such as Microsoft Office, Google Workspace, and spreadsheets Maintain organized filing systems, both digital and paper-based, ensuring easy retrieval of documents Assist with calendar management and appointment scheduling for staff or executives Support office management activities including supply inventory, mail distribution, and basic troubleshooting of office equipment Provide customer support by addressing inquiries via phone or email, ensuring clear communication and positive client interactions Qualifications Proven experience in office administration or front desk roles with strong clerical skills Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools Familiarity with multi-line phone systems and phone communication best practices Bilingual abilities are highly desirable to serve diverse client needs effectively Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Demonstrated customer service expertise with professional phone etiquette and client communication skills Experience with QuickBooks or similar accounting software is a plus but not required Ability to handle confidential information discreetly while maintaining accuracy in data entry and record keeping Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a meaningful impact every day!