#HIVI Are you a detail-oriented finance or business professional looking to make a meaningful impact in your local community? High View Rehab & Living Center in scenic Madawaska, Maine, is seeking a hands-on, organized Business Office Manager (BOM) to oversee our financial, billing, and administrative office operations. In this vital leadership role, you will manage resident accounts, billing (Medicare, Medicaid/MaineCare, Private Pay, and Insurance), payroll, and human resources onboarding. You'll serve as a warm, approachable liaison for our residents, their families, and our dedicated team.

Key Responsibilities Billing & Collections:

Oversee the monthly billing cycle, including Medicare, MaineCare, private insurance, and private pay billing. Monitor accounts receivable (A/R) and manage collections to maintain financial health.

Resident Trust Accounts:

Manage resident trust accounts in full compliance with state and federal regulations.

Onboarding & HR Support:

Assist with local staff onboarding, payroll processing, personnel files, and benefit administration.

Financial Counseling:

Meet with residents and their families to guide them through financial options, long-term care insurance, and the MaineCare application process.

Office Operations:

Oversee daily front-office functions, petty cash, mail distribution, and administrative coordination across departments.

Qualifications & Skills Experience:

Preferred 2+ years of business office management, bookkeeping, or healthcare billing experience (Long-Term Care / Skilled Nursing Facility experience preferred).

Billing Knowledge:

Preferred Working knowledge of Medicare, MaineCare (Medicaid), and commercial health insurance processing.

Communication:

Exceptional organization, numerical accuracy, and empathetic communication skills when working with residents and families.

Pay:

$21.00 - $24.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person